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Participant
January 27, 2022
Answered

Unable to work with JPEG files in Photoshop 23.1.1

  • January 27, 2022
  • 1 reply
  • 404 views

Hi.

I have not been able to open JPEG/JPG files in Photoshop 2022 (23.1.1). More specifically, I am able to open them but they seem to glitch out the app entirely. Everything starts lagging, even scrolling across the image opened is impossible.

This is how the JPEG files open.

 

When I try to click, move around or do anything for that matter, it starts acting wierd and becomes unresponsive.

 

 Every other file format I deal with seem to be working fine. (PNGs are ok. PSD files are fine too.)

My PC is on Windows 11. I use a Nvidia 1650ti and I am on the latest Nvidia Studio driver.

Any help is appreciated.

Thanks.

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Correct answer Ged_Traynor

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
January 27, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Participant
January 27, 2022

Thanks a ton, man.