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URGENT: Not enough RAM

Community Beginner ,
Oct 31, 2018 Oct 31, 2018

It is supeeeerrrr URGENT since I am working on photos which the deadline is this Friday.

I was working on photoshop till the popup keep appearing whenever I tried to move the mouse so I save another working file and delete some layers that I don't need to use but this still keeps appearing when I was trying to remove the background..

I had tried everything including purge caches and it still doesn't work at all and I tried to find but most are for windows.

I'm using Mac and had upgraded to CC 2019.

I never had any problem with cc 2018.

As can you see below, I really don't know what to do when the deadline is drawing near...              

Screenshot 2018-10-31 at 3.34.38 PM.pngScreenshot 2018-10-31 at 3.39.23 PM.png

the preview image in the layers incense 2 and incense 2(1) are gone but in the artboard, it is there....           

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LEGEND ,
Oct 31, 2018 Oct 31, 2018

hirokojejung  wrote

I never had any problem with cc 2018.

As can you see below, I really don't know what to do when the deadline is drawing near...              

 

so install 2018 and get the deadline sorted

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Community Expert ,
Oct 31, 2018 Oct 31, 2018

May be just a temporary bug. As suggested here, downgrade back to CC 2018 (use CC desktop app to uninstall 2019 and install 2018)

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Community Beginner ,
Oct 31, 2018 Oct 31, 2018

okay, so i will be using cc 2018 till there is a new update?

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

You could do that. They should release an update soon.

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Community Expert ,
Oct 31, 2018 Oct 31, 2018

As the others said,  I suggest downgrading.   But may I ask,  how much RAM are you using?

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Community Beginner ,
Oct 31, 2018 Oct 31, 2018

I always max the ram in photoshop currently, I had set it 14204mb. and as for my computer, it is 16gb ram

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LEGEND ,
Oct 31, 2018 Oct 31, 2018

16gb is low for a MAc, fine for Windows... if you are setting access by hand then understand that Photoshop 2019 is a different program to Photoshop 2018 i.e, the computer sees them as different things witch can have different levels of ram access

anyway sounds like you have it under control mate... back to work

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Community Beginner ,
Nov 04, 2018 Nov 04, 2018

oh really? then what ram you think is suitable for the mac?

people saying 16gb ram is enough since photoshop and etc use less ram, so I end up bought 16gram

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Community Expert ,
Nov 01, 2018 Nov 01, 2018

hirokojejung  wrote

I always max the ram in photoshop currently, I had set it 14204mb. and as for my computer, it is 16gb ram

No, never do that. This will strangle the rest of your system, and even plugins like ACR need to work outside Photoshop's address space.

Always leave 3-6 GB for other applications and processes. If Photoshop has it all, you will get excess paging to disk all over your system.

What is your scratch disk setup and how much free space? I suspect that's the root of your problem.

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Community Beginner ,
Nov 04, 2018 Nov 04, 2018

Always leave 3-6 GB for other applications and processes. If Photoshop has it all, you will get excess paging to disk all over your system.

What is your scratch disk setup and how much free space? I suspect that's the root of your problem.

Ahh, i didnt know... but i had max the gb in the after effect when i was working on it before.. do i need to reduce gb to middle in all programs ?

Uhm, im not sure which can i find scratch disk setup but

here you go

Screenshot 2018-11-05 at 11.28.17 AM.pngScreenshot 2018-11-05 at 11.28.29 AM.png

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LEGEND ,
Nov 02, 2018 Nov 02, 2018

Set Photoshop RAM within the suggested amount (about half) and restart your computer. Make sure you have enough scratch disk space as well.

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Community Beginner ,
Feb 14, 2019 Feb 14, 2019

Um hello..

till now i still cannot find the answer to solve ram...

It was working fine tillunexpectedly, the problem appeared again.....    Screenshot 2019-02-15 at 9.22.46 AM.pngScreenshot 2019-02-15 at 9.24.48 AM.png

PLEASE HELP

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LEGEND ,
Feb 14, 2019 Feb 14, 2019

Save and relaunch Photoshop. And set the memory usage lower! It has a suggested range.

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Community Expert ,
Feb 15, 2019 Feb 15, 2019
LATEST

please try to let at least 4/6gb RAM free

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