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It is supeeeerrrr URGENT since I am working on photos which the deadline is this Friday.
I was working on photoshop till the popup keep appearing whenever I tried to move the mouse so I save another working file and delete some layers that I don't need to use but this still keeps appearing when I was trying to remove the background..
I had tried everything including purge caches and it still doesn't work at all and I tried to find but most are for windows.
I'm using Mac and had upgraded to CC 2019.
I never had any problem with cc 2018.
As can you see below, I really don't know what to do when the deadline is drawing near...


the preview image in the layers incense 2 and incense 2(1) are gone but in the artboard, it is there....
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hirokojejung wrote
I never had any problem with cc 2018.
As can you see below, I really don't know what to do when the deadline is drawing near...
so install 2018 and get the deadline sorted
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May be just a temporary bug. As suggested here, downgrade back to CC 2018 (use CC desktop app to uninstall 2019 and install 2018)
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okay, so i will be using cc 2018 till there is a new update?
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You could do that. They should release an update soon.
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As the others said, I suggest downgrading. But may I ask, how much RAM are you using?
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I always max the ram in photoshop currently, I had set it 14204mb. and as for my computer, it is 16gb ram
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16gb is low for a MAc, fine for Windows... if you are setting access by hand then understand that Photoshop 2019 is a different program to Photoshop 2018 i.e, the computer sees them as different things witch can have different levels of ram access
anyway sounds like you have it under control mate... back to work ![]()
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oh really? then what ram you think is suitable for the mac?
people saying 16gb ram is enough since photoshop and etc use less ram, so I end up bought 16gram
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hirokojejung wrote
I always max the ram in photoshop currently, I had set it 14204mb. and as for my computer, it is 16gb ram
No, never do that. This will strangle the rest of your system, and even plugins like ACR need to work outside Photoshop's address space.
Always leave 3-6 GB for other applications and processes. If Photoshop has it all, you will get excess paging to disk all over your system.
What is your scratch disk setup and how much free space? I suspect that's the root of your problem.
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Always leave 3-6 GB for other applications and processes. If Photoshop has it all, you will get excess paging to disk all over your system.
What is your scratch disk setup and how much free space? I suspect that's the root of your problem.
Ahh, i didnt know... but i had max the gb in the after effect when i was working on it before.. do i need to reduce gb to middle in all programs ?
Uhm, im not sure which can i find scratch disk setup but
here you go


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Set Photoshop RAM within the suggested amount (about half) and restart your computer. Make sure you have enough scratch disk space as well.
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Um hello..
till now i still cannot find the answer to solve ram...
It was working fine tillunexpectedly, the problem appeared again..... 

PLEASE HELP ![]()
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Save and relaunch Photoshop. And set the memory usage lower! It has a suggested range.
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please try to let at least 4/6gb RAM free
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