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brobbeh
Participating Frequently
May 18, 2022
Answered

Visual artifacts in photoshop if using the graphics processor at all

  • May 18, 2022
  • 3 replies
  • 4921 views

Hi,

So I am on 23.3.1 with windows 10 and a nvidia GeForce GTX 980M ( which was doing fine with photoshop until a few weeks ago and still passes the compatibility check). When zooming, panning or generally working artifacts will appear in overlay over the whole screen. This is something that only happens in Photoshop and no other apps or games, so it does not seem like a card defect. If I turn off the graphics processor entirely in performances the issue stops immediatly - even if I do NOT restart photoshop after turning off the option! Turning on or off any of the advanced settings does nothing.

I can reproduce the visual bug every time by panning the window, and then clicking on a different brush in the "brushes" panel. An overlay ghost of the current painting will appear offset compared to the drawing on the screen. Panning the screen or clicking on another brush will make the glitch disappear.

It is pretty annoying simply because this happens with a bunch of moves like moving layers and transforming them will cause glitch to jump scare here and there -__-

Anyone else having something similar? I think this started after a photoshop update.
I tried updating my drivers to no avail.

    This topic has been closed for replies.
    Correct answer Ged_Traynor

    Also try enabling this option in preferences and restarting Photoshop to see if it helps

    3 replies

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    May 19, 2022

    Also try enabling this option in preferences and restarting Photoshop to see if it helps

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      brobbehAuthor
      Participating Frequently
      May 19, 2022

      Thanks @Ged_Traynor , it seems like that did it!

      Mark.Dahm
      Community Manager
      Mark.DahmCommunity Manager
      Community Manager
      May 22, 2023

      @jakubm57760335 , That's a plenty good enough card. I'd try reinstalling your GPU driver (the one from last December was especially problematic for Ps).

       

      After downloading the new driver, in the installer, choose the 'Custom' install option, then check the 'Perform a clean installation' checkbox at the bottom.  

       


      The latest I can see from nVidia for my card is 531.61.

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      brobbehAuthor
      Participating Frequently
      May 18, 2022

      Hi @CShubert and thanks for the quick response.
      I already had those options unchecked. I tried to check them instead to see and the problem stayed there.

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      May 18, 2022

      Hi @brobbeh, sorry you are having issues. Try this:

       

      Go to Preferences > Tools... and uncheck "Enable Flick Panning" and "Animated Zoom". Does the problem go away? 

       

      Thank you,

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