Wacom Art Pen KP701E2 Rotation not working

Question

Greetings to allI just received the Wacom Art Pen (KP701E2) in the mail today and of course, the rotation feature isn't detected by Photoshop.Pen Tilt and Sensitivity work fine. But when I select 'Rotation' in the Brush panel, it just shows the triangle/exclamation mark beside it.The Wacom Diagnostics tool indicate that the rotation is indeed working, so I know I have purchased a good pen.It's just that Photoshop isn't detecting the rotation.Open GL is on. Updated to the latest Wacom drivers (December 2017).I'm hoping anyone else who has this pen might be able to offer a few hints on how to get it working?Thanks in advance.Wacom Cintiq 27QHDPhotoshop CC2014Windows 7

boo_radley_2013 · Answer

Got it working. Here's what I did, in case anyone else out there ever runs into the same problem:

I installed an older version of the Wacom drivers (6.3.10w2). (I didn't uninstall the newer ones, I just installed the older ones ontop of the latest ones already installed on my system). Once installed, all tablets on my system stopped working (Cintiq27, Intuos4). Then, restarted the system.

After reboot, all tablets still did not work. So, I re-installed the latest ones. (Again, I didn't uninstall anything). Then, re-booted again.

This time, the tablets worked, and I had to re-calibrate. After that, pen rotation worked.

A very strange run around here, but it worked. Anyone else who experiences problems with pen rotation, tilt or sensitivity might want to try this routine to see if it works for them.

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