When in Full Screen Mode, Panels Disappear When I Move An Image Using the Hand Tool (Windows 10)

Report · May 05, 2025

I'm noticing this problem in the latest full version of Photoshop and the latest Beta version. I've been using Photohsop for over 30 years with this exact same workflow/preferences and have never had this problem before. When I enter Full Screen Mode using the F key, my panels are still visible, but when I use the Hand Tool to move an image around the screen, the panels disappear. I can only bring them back by leaving Full Screen Mode (tapping F multiple times), then coming back into it. When I reported this bug to the Photoshop Beta team, they suggested that I reset preferences. I did, then the same problem returned 10 minutes later. Please help me solve this because it's now too painful to work in Photoshop. Thank you.

Report · May 05, 2025

Full Screen mode for me always hid panels and toolbar, unless I move my pointer to the left or right edge.

Can you tap on the TAB key to bring them back? I have Ps v 26.6 on MacOS 12.7.6 and don't notice it.

Also under Preferences > Workspace, see if checking or unchecking "Auto Show Hidden Panels" helps.

Lastly, try resetting your prefs.

Report · May 15, 2025

Thanks for the suggestions, but unfortunately that’s not the issue. Pressing TAB does bring the panels back—but now it takes two presses instead of one, which wasn’t the case before. Previously, a single press would restore everything instantly.

Also, sometimes the panels randomly disappear again in the middle of editing, even without pressing anything. We're then forced to press TAB twice again, or exit Full Screen Mode and return to it. It’s really disruptive to the workflow.

For reference, I’m on Windows 11 Pro 24H2 with Photoshop version 26.6.1.

Report · May 15, 2025

I'm experiencing the exact same issue, and it seems to have started with the latest update—or possibly the one before that. It's extremely frustrating to work like this, especially since Full Screen Mode has always been an essential part of my workflow. I really hope this gets addressed soon.

Report · May 15, 2025

Hi there,

I'm really sorry to hear you're experiencing this issue—I know how frustrating that can be. I tried to replicate the problem on my Windows machine but wasn’t able to reproduce it. To help us investigate further, would you mind sharing a few more details?

System Info: Go to Help > System Info in the app, copy the details into a Notepad file, and attach it here.
A short video: If possible, please share a brief recording that shows the issue and the steps leading up to it.

These details will help us better understand what's going wrong and guide you toward a solution. I look forward to your response!

Report · May 16, 2025

System Info:
Adobe Photoshop Version: 26.6.1 20250507.r.7 501e2e4 x64

Number of Launches: 22

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26100.4061

System architecture: Intel CPU Family:6, Model:14, Stepping:10, AVX2, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 3192 MHz

Built-in memory: 32575 MB

Free memory: 29830 MB

Memory available to Photoshop: 25036 MB

Memory used by Photoshop: 100 %

Crash Handler: Adobe

DCX Version: 8.20.0

SAM SDK Version: 12.1.1

ACP.local Status:

- SDK Version: 5.3.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.4.0.31

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v5.0.0-beta.11

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.0

C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0

NGL Version: 1.40.0.10

Chalkboard: Disabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Wintab Digitizer Services

Spec Version 1.4

Impl Version 1.39

Num Devices 1

PSUserConfig entries:

- K uSty UseSystemStylus 0

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 8.4.0

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

isGPUAllowed: 1

GPUName: NVIDIA GeForce GTX 1070

GPUVendor: NVIDIA

NVIDIA GeForce GTX 1070 NVIDIA_GEFORCE_GTX_1070, NVIDIA

Intel(R) UHD Graphics 630 INTEL_UHD_GRAPHICS_630, INTEL

NVIDIA GeForce GTX 1070 NVIDIA_GEFORCE_GTX_1070, NVIDIA

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,067 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Windows available feature level: 12.1

Windows required feature level: 12.0

Windows has required feature level: 1

Display: 1

Display Bounds: (0, 0) -> (1920, 1200)

Display scale: 1

Main Display

Display Type: SDR

Display Profile: DELL U2412M Color Profile, D6500

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[1 ms]

Start RunAllAPIs

[1 ms]

C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=134235240 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

[1 ms]

Start GetSnifferResult

[1473 ms]

Start sniffer 2025-05-16 09:39:54

# Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=134235240 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

{65 ms}

Start platform native

# displays: 1

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,200)

Dimensions: (1,920 1,200)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0)

# devices: 3

Device 0

Name: NVIDIA GeForce GTX 1070

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 1

\\.\DISPLAY1

GPU accessible RAM: 8,067 MB

VRAM: 8,067 MB

Dedicated System RAM: 0 MB

Shared System RAM: 17,078 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1070

Driver date: 2024-12-03 000000.000000-000

Driver age: 5 months

Driver version: 32.0.15.6636

Supports UMA: UNSUPPORTED

D3D-ID: 7041

Device 1

Name: Intel(R) UHD Graphics 630

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 17,206 MB

VRAM: 128 MB

Dedicated System RAM: 0 MB

Shared System RAM: 17,078 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: INTEL

Model: INTEL_UHD_GRAPHICS_630

Driver date: 2021-06-01 000000.000000-000

Driver age: 47 months

Driver version: 27.20.100.9664

Supports UMA: SUPPORTED

D3D-ID: 16018

Device 2

Name: NVIDIA GeForce GTX 1070

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,067 MB

VRAM: 8,067 MB

Dedicated System RAM: 0 MB

Shared System RAM: 17,078 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1070

Driver date: 2024-12-03 000000.000000-000

Driver age: 5 months

Driver version: 32.0.15.6636

Supports UMA: UNSUPPORTED

D3D-ID: 7041

End platform native

{402 ms}

Start platform OpenCL

# displays: 0

# devices: 2

Device 0

Name: NVIDIA GeForce GTX 1070

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1070

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 191 GB / s

Compute score: 2,472.31

Device name string: NVIDIA GeForce GTX 1070

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

Device 1

Name: Intel(R) UHD Graphics 630

Preferred: FALSE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 13,662 MB

VRAM: 13,662 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 )

Device version: 3.0 (OpenCL 3.0 NEO )

Vendor name: INTEL

Model: INTEL_UHD_GRAPHICS_630

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 24 GB / s

Compute score: 196.99

Device name string: Intel(R) UHD Graphics 630

Device vendor string: Intel(R) Corporation

Platform name string: Intel(R) OpenCL HD Graphics

Platform vendor string: Intel(R) Corporation

End platform OpenCL

{1416 ms}

Exit code kExitNormal

End sniffer 2025-05-16 09:39:55

[kStatusNormal, kExitNormal]

[1473 ms]

Finish RunAllAPIs

[1476 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 90970082334183988422

GUIDBucket:

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\

Temporary file path: C:\Users\ENGENH~1\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 464,9G, 175,9G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:

ACE.dll ACE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AdobeLinguistic.dll Adobe Linguistic Library 1d87f11

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193

AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87

AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87

AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87

AGM.dll AGM 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AID.dll AID DLL 1.0.0.58

AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2024 29.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a

AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a

BIB.dll BIB 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

BIBUtils.dll BIBUtils 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

CoolType.dll CoolType 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5

DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll Adobe DVA 2025 25.2.0

dvaadameve.dll Adobe DVA 2025 25.2.0

dvaappsupport.dll Adobe DVA 2025 25.2.0

dvaaudiodevice.dll Adobe DVA 2025 25.2.0

dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0

dvacore.dll Adobe DVA 2025 25.2.0

dvacrashhandler.dll Adobe DVA 2025 25.2.0

dvaevefactory.dll Adobe DVA 2025 25.2.0

dvamarshal.dll Adobe DVA 2025 25.2.0

dvamediatypes.dll Adobe DVA 2025 25.2.0

dvametadata.dll Adobe DVA 2025 25.2.0

dvametadataapi.dll Adobe DVA 2025 25.2.0

dvametadataUI.dll Adobe DVA 2025 25.2.0

dvanet.dll Adobe DVA 2025 25.2.0

dvaplayer.dll Adobe DVA 2025 25.2.0

dvascripting.dll Adobe DVA 2025 25.2.0

dvastorage.dll Adobe DVA 2025 25.2.0

dvatemporalxmp.dll Adobe DVA 2025 25.2.0

dvatransport.dll Adobe DVA 2025 25.2.0

dvaui.dll Adobe DVA 2025 25.2.0

dvauxphost.dll Adobe DVA 2025 25.2.0

dvauxpui.dll Adobe DVA 2025 25.2.0

dvavulcansupport.dll Adobe DVA 2025 25.2.0

dvaworkspace.dll Adobe DVA 2025 25.2.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.4-2

dynamiclink.dll Adobe DVA 2025 25.2.0

ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4

filterport.dll FilterPort 1.1 O

icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509

libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libssl-3-x64.dll The OpenSSL Toolkit 3.0.14

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll Adobe DVA 2025 25.2.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b

onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2025 26.6

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2025 26.6

PSViews.dll Adobe Photoshop 2025 26.6

ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4

SVGRE.dll SVGRE 79.5724c48 79.5724c48

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

VulcanControl.dll Vulcan Application Control Library 7.2.0.34

VulcanMessage5.dll Vulcan Message Library 7.2.0.34

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

Unified Extensibility Platform uxp-8.1.4-2

UPIC 2.6.0

Required plugins:

Accented Edges 26.6 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 26.6 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 26.6 - from the file “Filter Gallery.8bf”

Average 26.6 - from the file “Average.8bf”

Bas Relief 26.6 - from the file “Filter Gallery.8bf”

BMP 26.6 - from the file “Standard MultiPlugin.8bf”

Camera Raw 17.3.1 - from the file “Camera Raw.8bi”

Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”

Chalk && Charcoal 26.6 - from the file “Filter Gallery.8bf”

Charcoal 26.6 - from the file “Filter Gallery.8bf”

Chrome 26.6 - from the file “Filter Gallery.8bf”

Cineon 26.6 - from the file “Cineon.8bi”

Clouds 26.6 - from the file “Clouds.8bf”

Color Halftone 26.6 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 26.6 - from the file “Filter Gallery.8bf”

Conté Crayon 26.6 - from the file “Filter Gallery.8bf”

Craquelure 26.6 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 26.6 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 26.6 - from the file “Standard MultiPlugin.8bf”

Crosshatch 26.6 - from the file “Filter Gallery.8bf”

Crystallize 26.6 - from the file “Standard MultiPlugin.8bf”

Cutout 26.6 - from the file “Filter Gallery.8bf”

Dark Strokes 26.6 - from the file “Filter Gallery.8bf”

De-Interlace 26.6 - from the file “Standard MultiPlugin.8bf”

Dicom 26.6 - from the file “Dicom.8bi”

Difference Clouds 26.6 - from the file “Clouds.8bf”

Diffuse Glow 26.6 - from the file “Filter Gallery.8bf”

Displace 26.6 - from the file “Standard MultiPlugin.8bf”

Dry Brush 26.6 - from the file “Filter Gallery.8bf”

Entropy 26.6 - from the file “statistics.8ba”

Export Color Lookup Tables 26.6 - from the file “Export3DLUT.8be”

Extrude 26.6 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 26.6 - from the file “FastCore.8bx”

Fibers 26.6 - from the file “Standard MultiPlugin.8bf”

Film Grain 26.6 - from the file “Filter Gallery.8bf”

Filter Gallery 26.6 - from the file “Filter Gallery.8bf”

Fresco 26.6 - from the file “Filter Gallery.8bf”

Glass 26.6 - from the file “Filter Gallery.8bf”

Glowing Edges 26.6 - from the file “Filter Gallery.8bf”

Grain 26.6 - from the file “Filter Gallery.8bf”

Graphic Pen 26.6 - from the file “Filter Gallery.8bf”

Halftone Pattern 26.6 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 26.6 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 26.6 - from the file “HDRMergeUI.8bf”

HSB/HSL 26.6 - from the file “Standard MultiPlugin.8bf”

IFF Format 26.6 - from the file “Standard MultiPlugin.8bf”

Ink Outlines 26.6 - from the file “Filter Gallery.8bf”

JPEG 2000 26.6 - from the file “JPEG2000.8bi”

Kurtosis 26.6 - from the file “statistics.8ba”

Lens Blur 26.6 - from the file “Lens Blur.8bf”

Lens Correction 26.6 - from the file “Lens Correction.8bf”

Lens Flare 26.6 - from the file “Standard MultiPlugin.8bf”

Liquify 26.6 - from the file “Liquify.8bf”

Matlab Operation 26.6 - from the file “ChannelPort.8bf”

Maximum 26.6 - from the file “statistics.8ba”

Mean 26.6 - from the file “statistics.8ba”

Measurement Core 26.6 - from the file “MeasurementCore.8me”

Median 26.6 - from the file “statistics.8ba”

Mezzotint 26.6 - from the file “Standard MultiPlugin.8bf”

Minimum 26.6 - from the file “statistics.8ba”

MMXCore Routines 26.6 - from the file “MMXCore.8bx”

Mosaic Tiles 26.6 - from the file “Filter Gallery.8bf”

Multiprocessor Support 26.6 - from the file “MultiProcessor Support.8bx”

Neon Glow 26.6 - from the file “Filter Gallery.8bf”

Note Paper 26.6 - from the file “Filter Gallery.8bf”

NTSC Colors 26.6 - from the file “NTSC Colors.8bf”

Ocean Ripple 26.6 - from the file “Filter Gallery.8bf”

OpenEXR 26.6 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 26.6 - from the file “Filter Gallery.8bf”

Palette Knife 26.6 - from the file “Filter Gallery.8bf”

Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

Patchwork 26.6 - from the file “Filter Gallery.8bf”

Paths to Illustrator 26.6 - from the file “Standard MultiPlugin.8bf”

PCX 26.6 - from the file “PCX.8bi”

Photocopy 26.6 - from the file “Filter Gallery.8bf”

Picture Package Filter 26.6 - from the file “ChannelPort.8bf”

Pinch 26.6 - from the file “Standard MultiPlugin.8bf”

Pixar 26.6 - from the file “Pixar.8bi”

Plaster 26.6 - from the file “Filter Gallery.8bf”

Plastic Wrap 26.6 - from the file “Filter Gallery.8bf”

Pointillize 26.6 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 26.6 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 26.6 - from the file “PBM.8bi”

Poster Edges 26.6 - from the file “Filter Gallery.8bf”

Radial Blur 26.6 - from the file “Standard MultiPlugin.8bf”

Radiance 26.6 - from the file “Radiance.8bi”

Range 26.6 - from the file “statistics.8ba”

Render Color Lookup Grid 26.6 - from the file “Export3DLUT.8be”

Reticulation 26.6 - from the file “Filter Gallery.8bf”

Ripple 26.6 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 26.6 - from the file “Filter Gallery.8bf”

Save for Web 26.6 - from the file “Save for Web.8be”

ScriptingSupport 26.6 - from the file “ScriptingSupport.8li”

Shear 26.6 - from the file “Standard MultiPlugin.8bf”

Skewness 26.6 - from the file “statistics.8ba”

Smart Blur 26.6 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 26.6 - from the file “Filter Gallery.8bf”

Solarize 26.6 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 26.6 - from the file “Filter Gallery.8bf”

Spherize 26.6 - from the file “Standard MultiPlugin.8bf”

Sponge 26.6 - from the file “Filter Gallery.8bf”

Sprayed Strokes 26.6 - from the file “Filter Gallery.8bf”

Stained Glass 26.6 - from the file “Filter Gallery.8bf”

Stamp 26.6 - from the file “Filter Gallery.8bf”

Standard Deviation 26.6 - from the file “statistics.8ba”

Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

Sumi-e 26.6 - from the file “Filter Gallery.8bf”

Summation 26.6 - from the file “statistics.8ba”

Targa 26.6 - from the file “Standard MultiPlugin.8bf”

Texturizer 26.6 - from the file “Filter Gallery.8bf”

Tiles 26.6 - from the file “Standard MultiPlugin.8bf”

Torn Edges 26.6 - from the file “Filter Gallery.8bf”

Twirl 26.6 - from the file “Standard MultiPlugin.8bf”

Underpainting 26.6 - from the file “Filter Gallery.8bf”

Vanishing Point 26.6 - from the file “VanishingPoint.8bf”

Variance 26.6 - from the file “statistics.8ba”

Water Paper 26.6 - from the file “Filter Gallery.8bf”

Watercolor 26.6 - from the file “Filter Gallery.8bf”

Wave 26.6 - from the file “Standard MultiPlugin.8bf”

WIA Support 26.6 - from the file “WIASupport.8li”

Wind 26.6 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 26.6 - from the file “WBMP.8bi”

ZigZag 26.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"

CmdN: 1.24.7

UAB: 2.18.0-8

UAB4: npm:@ccac/universal-asset-browser@5.9.0

Loaded at: 169 ms - launch time impact: 47 ms

ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"

Loaded at: 4904 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"

In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"

Loaded at: 172 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"

Loaded at: 4414 ms - launch time impact: 0 ms

CC Libraries Panel (Prepared) 4.11.87.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\"

CAPTURE: 2.0.41 STOCK: 4.2.7

Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"

Loaded at: 4905 ms - launch time impact: 1 ms

Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"

Loaded at: 4906 ms - launch time impact: 0 ms

Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

IC popup message (Loaded) 1.0.0.0

Loaded at: 4505 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 4506 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"

Loaded at: 4907 ms - launch time impact: 28 ms

Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"

Scan time: 0 ms - entries: 32

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\index.html”

com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\stock-panel-licensing\index.html”

com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\capture\capture.html”

Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\manager.html”

Installed TWAIN devices: NONE

Report · May 29, 2025

Hi Srishti,

Thanks for following up.

Just checking in—it's been about two weeks since I sent over the System Info and a video demonstrating the issue. I wanted to ask if there are any updates or if the team needs anything else from my side to move forward.

Looking forward to hearing from you.

Best regards,

Report · Jun 23, 2025

Hi Srishti Bali. you asked for specs and then bounced. It feels like that was just lip service to make it seem like something is being handled when there's not been any sort of follow up. In fact AndPeroty explicitly asked if there was an update and still no reply. This is a bug that makes Photoshop a nightmare to use, so help in this manner would be greatly appreciated. If you've hit some sort of deadend looking into this, I would like to know if this issue has been passed along to another employee or what discoveries you might have found after looking into the issue after requesting system info.

Report · Jul 01, 2025

Hi @Srishti Bali

I'm still experiencing exactly the same issue on my Dell XPS workstation (i7, 32GB RAM, GTX 1070), and the same problem also occurs on two identical machines at my workplace.

Interestingly, when I work on my personal laptop, an ASUS Vivobook Pro 15 (i9, 16gb, RTX 3050), the problem does not happen. This makes me suspect the issue may be related to how Photoshop handles GTX 10xx series GPUs.

I’ve tested both the GeForce Game Ready Drivers and the Nvidia Studio Drivers, but the problem persists with both.

I understand that the GTX 1070 is a few years old, but it is still a very capable card for Photoshop work. In fact, in some tasks, it even performs better than the RTX 3050 in my laptop. So this kind of issue is really unacceptable.

For now, I am using an older version of Photoshop to avoid the problem, but I really hope it gets fixed in the next update. It is becoming too disruptive for any serious work.

Thanks,
Ânderson

Report · Jul 01, 2025

Hi Anderson, Thanks for the quick response! I reviewed the system info you shared and noticed that the drivers for both your graphics cards are outdated:

NVIDIA GeForce GTX 1070
• Driver Date: 2024-12-03
• Driver Age: 5 months
• Driver Version: 32.0.15.6636
Intel UHD Graphics 630
• Driver Date: 2021-06-01
• Driver Age: 47 months
• Driver Version: 27.20.100.9664

I recommend updating your graphics drivers to the latest versions. You can find the steps in this guide: Update your graphics driver

Additionally, please ensure that Photoshop is using the high-performance GPU (in your case, the NVIDIA card) instead of the integrated Intel GPU. This will help optimize performance and reduce any graphics-related issues. You can follow the steps here: Configuring computers with multiple graphics cards

Let us know how it goes after the updates — we’re here to help if you need anything further!

Report · Jul 01, 2025

It's not his graphics card. I have a 4070 with the latest drivers and have the same issue.

Report · Jul 01, 2025

Hi @Paul23127913oqa5

Is this issue occurring with the latest version of Photoshop? Could you also share your System Info so we can take a closer look?

To share it:

Go to Help > System Info in Photoshop.
Copy the entire text and paste it here in your reply.

This will help us investigate further and suggest the most accurate solution.

Report · Jul 01, 2025

Adobe Photoshop Version: 26.9.0 20250608.m.3101 26135db x64
Number of Launches: 93
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.5965
System architecture: Intel CPU Family:6, Model:14, Stepping:13, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 65470 MB
Free memory: 47987 MB
Memory available to Photoshop: 51352 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 9.5.0
SAM SDK Version: 13.1.2
ACP.local Status:
- SDK Version: 5.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.40.0.10
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:1a091c3c-4a1e-4d93-8840-f595801852d4#bc415ea8-98f3-462a-a750-2e42ba198454 variationID:a95f9182-01ac-4cb8-bdd7-a2c36ac8c6b6-0#f30d2699-f10a-4f57-8da5-87fe21d690b6#e020654b-1bbf-4d46-b130-f9b434aa3242, 160b046e-cae7-44d6-90bd-2e74c89fab91#ddf8400b-3f21-4b8e-be2b-c9272c2bf749##3740d722-029a-4e46-87f3-094e1fcc1450
Chalkboard: Enabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4070
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4070 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,011 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 2
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (3840, -481) -> (5760, 599)
Display scale: 1
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 3
Display Bounds: (3840, 607) -> (5760, 1687)
Display scale: 1
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=3719920 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250608.m.3101 26135db x64

[1 ms]
Start GetSnifferResult

[445 ms]
Start sniffer 2025-07-01 11:50:43
# Photoshop Version: Adobe Photoshop 26.9.0 20250608.m.3101 26135db x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=3719920 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250608.m.3101 26135db x64

{54 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 2
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, -481) -> (5,760, 599)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 index=0)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 607) -> (5,760, 1,687)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
\\.\DISPLAY3
GPU accessible RAM: 12,011 MB
VRAM: 12,011 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,325 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-04-12 000000.000000-000
Driver age: 3 months
Driver version: 32.0.15.7602
Supports UMA: UNSUPPORTED
D3D-ID: 9993
End platform native
{251 ms}

{251 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,877 MB
VRAM: 12,877 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 1,412 GB / s
Compute score: 13,020.8
Device name string: NVIDIA GeForce RTX 4070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{421 ms}

Exit code kExitNormal
End sniffer 2025-07-01 11:50:43
[kStatusNormal, kExitNormal]

[445 ms]
Finish RunAllAPIs

[447 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970315895244844421
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\Jasy\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
P:\, 3.64T, 1.50T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE O O
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM O O
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB O O
BIBUtils.dll BIBUtils O O
CoolType.dll CoolType O O
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.9
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.9
PSViews.dll Adobe Photoshop 2025 26.9
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5724c48 79.5724c48
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
UPIC 2.6.0

Required plugins:

Accented Edges 26.9 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.9 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.9 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 26.9 - from the file “Average.8bf”
Bas Relief 26.9 - from the file “Filter Gallery.8bf”
BMP 26.9 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.9 - from the file “Filter Gallery.8bf”
Charcoal 26.9 - from the file “Filter Gallery.8bf”
Chrome 26.9 - from the file “Filter Gallery.8bf”
Cineon 26.9 - from the file “Cineon.8bi”
Clouds 26.9 - from the file “Clouds.8bf”
Color Halftone 26.9 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.9 - from the file “Filter Gallery.8bf”
Conté Crayon 26.9 - from the file “Filter Gallery.8bf”
Craquelure 26.9 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.9 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.9 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.9 - from the file “Filter Gallery.8bf”
Crystallize 26.9 - from the file “Standard MultiPlugin.8bf”
Cutout 26.9 - from the file “Filter Gallery.8bf”
Dark Strokes 26.9 - from the file “Filter Gallery.8bf”
De-Interlace 26.9 - from the file “Standard MultiPlugin.8bf”
Dicom 26.9 - from the file “Dicom.8bi”
Difference Clouds 26.9 - from the file “Clouds.8bf”
Diffuse Glow 26.9 - from the file “Filter Gallery.8bf”
Displace 26.9 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.9 - from the file “Filter Gallery.8bf”
Entropy 26.9 - from the file “statistics.8ba”
Export Color Lookup Tables 26.9 - from the file “Export3DLUT.8be”
Extrude 26.9 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.9 - from the file “FastCore.8bx”
Fibers 26.9 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.9 - from the file “Filter Gallery.8bf”
Filter Gallery 26.9 - from the file “Filter Gallery.8bf”
Fresco 26.9 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 26.9 - from the file “Filter Gallery.8bf”
Glowing Edges 26.9 - from the file “Filter Gallery.8bf”
Grain 26.9 - from the file “Filter Gallery.8bf”
Graphic Pen 26.9 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.9 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.9 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.9 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.9 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.9 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.9 - from the file “Filter Gallery.8bf”
JPEG 2000 26.9 - from the file “JPEG2000.8bi”
Kurtosis 26.9 - from the file “statistics.8ba”
Lens Blur 26.9 - from the file “Lens Blur.8bf”
Lens Correction 26.9 - from the file “Lens Correction.8bf”
Lens Flare 26.9 - from the file “Standard MultiPlugin.8bf”
Liquify 26.9 - from the file “Liquify.8bf”
Matlab Operation 26.9 - from the file “ChannelPort.8bf”
Maximum 26.9 - from the file “statistics.8ba”
Mean 26.9 - from the file “statistics.8ba”
Measurement Core 26.9 - from the file “MeasurementCore.8me”
Median 26.9 - from the file “statistics.8ba”
Mezzotint 26.9 - from the file “Standard MultiPlugin.8bf”
Minimum 26.9 - from the file “statistics.8ba”
MMXCore Routines 26.9 - from the file “MMXCore.8bx”
Mosaic Tiles 26.9 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.9 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.9 - from the file “Filter Gallery.8bf”
Note Paper 26.9 - from the file “Filter Gallery.8bf”
NTSC Colors 26.9 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.9 - from the file “Filter Gallery.8bf”
OpenEXR 26.9 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.9 - from the file “Filter Gallery.8bf”
Palette Knife 26.9 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.9 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.9 - from the file “Standard MultiPlugin.8bf”
PCX 26.9 - from the file “PCX.8bi”
Photocopy 26.9 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.9 - from the file “ChannelPort.8bf”
Pinch 26.9 - from the file “Standard MultiPlugin.8bf”
Pixar 26.9 - from the file “Pixar.8bi”
Plaster 26.9 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.9 - from the file “Filter Gallery.8bf”
Pointillize 26.9 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.9 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.9 - from the file “PBM.8bi”
Poster Edges 26.9 - from the file “Filter Gallery.8bf”
Radial Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Radiance 26.9 - from the file “Radiance.8bi”
Range 26.9 - from the file “statistics.8ba”
Render Color Lookup Grid 26.9 - from the file “Export3DLUT.8be”
Reticulation 26.9 - from the file “Filter Gallery.8bf”
Ripple 26.9 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.9 - from the file “Filter Gallery.8bf”
Save for Web 26.9 - from the file “Save for Web.8be”
ScriptingSupport 26.9 - from the file “ScriptingSupport.8li”
Shear 26.9 - from the file “Standard MultiPlugin.8bf”
Skewness 26.9 - from the file “statistics.8ba”
Smart Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.9 - from the file “Filter Gallery.8bf”
Solarize 26.9 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.9 - from the file “Filter Gallery.8bf”
Spherize 26.9 - from the file “Standard MultiPlugin.8bf”
Sponge 26.9 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.9 - from the file “Filter Gallery.8bf”
Stained Glass 26.9 - from the file “Filter Gallery.8bf”
Stamp 26.9 - from the file “Filter Gallery.8bf”
Standard Deviation 26.9 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.9 - from the file “Filter Gallery.8bf”
Summation 26.9 - from the file “statistics.8ba”
Targa 26.9 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.9 - from the file “Filter Gallery.8bf”
Tiles 26.9 - from the file “Standard MultiPlugin.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Torn Edges 26.9 - from the file “Filter Gallery.8bf”
Twirl 26.9 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.9 - from the file “Filter Gallery.8bf”
Vanishing Point 26.9 - from the file “VanishingPoint.8bf”
Variance 26.9 - from the file “statistics.8ba”
Water Paper 26.9 - from the file “Filter Gallery.8bf”
Watercolor 26.9 - from the file “Filter Gallery.8bf”
Wave 26.9 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.9 - from the file “WIASupport.8li”
Wind 26.9 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.9 - from the file “WBMP.8bi”
ZigZag 26.9 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.1.0.89 - from the file "Required Folder"
CmdN: 1.25.23
FMS: 1.9.9
UAM: 1.2.8
UAB: 2.18.0-16
UAB4: 5.22.0
Loaded at: 350 ms - launch time impact: 48 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder"
Loaded at: 5494 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 30.26.0.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.8.0.0 - from the file "Required Folder"
Loaded at: 372 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.19.0 - from the file "Required Folder"
Loaded at: 373 ms - launch time impact: 0 ms
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 374 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 4835 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.11.87.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 5495 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.7.0.0 - from the file "Required Folder"
Loaded at: 5495 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4836 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4836 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder"
Loaded at: 5496 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 41

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\manager.html”

Installed TWAIN devices: NONE

Report · Jul 02, 2025

Hey, @Paul23127913oqa5! Thanks for adding the system info. The videos and descriptions help; we've tried to recreate this on a few test machines, but Photoshop behaved as expected.

Are you using any stylus input?

Try disabling GPU compositing? Here's how you can do it:

1 - Go to Edit > Preferences, then Performance.
2 - Click on Advanced Settings.
3 - Uncheck the GPU Compositing option.
After doing this, restart Photoshop and see if the issue exists.

If it doesn't help, try to manually clean up Photoshop's preferences. Go to the location of the preference folder below and rename it to backup.

Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop Beta > Rename > Adobe Photoshop Beta. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

Report · May 25, 2025

I'm also experiencing this issue, which started with the latest update. I tried finding a solution to get rid of it. I always use Fullscreen mode, but now it is frustrating me as panels are getting hidden whenever I select any layer (Except text layers). In the preference panel, "Auto-Show Hidden Panels" is unchecked (see the attachment). Hoping for this to get resolved.

Report · May 25, 2025

I have this problem too. It started a few months ago, I keep hoping it's going to be fixed with the next version and it's not. It really is the first time I've started to think I might leave adobe, because it slows my daily work to a crawl. I do not care about any next exciting things adobe is working on, if I can't work in full screen because my panels keep disappearing when I click CTRL+V, and then reappear upon next click. I've tried uninstalling and reinstalling. I've tried reseting my preferences. I've tried checking or unchecking boxes in Preference Settings. It's simply not on my end or anything I can fix. This is a problem adobe MUST address soon. It's been about 5 months of this problem. Please someone do something! It wasn't always like this, what changed?

Report · May 26, 2025

I have the same problem and my uptime has almost doubled. I think this problem is caused by the update. I am going to revert to an older version now, see if that fixes it.

Report · May 28, 2025

I reverted to version 26.5.0 and the problem is gone.

Report · May 29, 2025

The problem you'll run into is @adobe will turn off abilities like A.I. generation, because you haven't updated in a while. What needs to happen is they need to fix the issue, not have their customers scrambling for a workaround.

Report · May 29, 2025

Reverting to the older version (26.5.0) completely solved the issue for me. This confirms it is not a hardware or system instability on my side. The problem happens on both of my Dell machines with similar specs: i7, 32GB RAM, GTX 1070, running Windows 11.

For now, I will continue using the older version of Photoshop, but I really hope this bug is fixed in the next update.

Report · Jun 02, 2025

So is this just a place to pretend like we're heard and blow off steam? @Srishti Bali was in here, asked for more info and then vanished. We haven't seen another Adobe employee comment here since. I NEED to know this problem is being looked into.

Report · Jul 01, 2025

Hi All,

Sincere apologies for the delayed response. At Adobe, we strive to respond as quickly as possible and provide timely support. This certainly isn’t the level of service we aim to deliver.

There was a technical glitch; one of the replies in this thread was marked as spam. As a result, subsequent responses weren’t visible in our system, and the thread wasn’t flagged for follow-up. We’ve escalated this issue to the appropriate team to ensure it’s resolved and doesn’t affect other posts going forward.

Additionally, I was on leave last week and missed your mention. When I returned and was curating threads yesterday, I came across your post and immediately investigated why it hadn’t been assigned or responded to earlier, and that is when I found this glitch.

Apologies once again for the experience.

As for the issue you raised, I checked your system info and noticed you’re currently on Photoshop version 26.6.1. I’ve tested this on the latest version (26.8.1) and wasn’t able to reproduce the problem. Could you please update the app and let us know if the issue still persists?

Thanks again for your patience, and I’m really sorry for the inconvenience caused.

Best regards,

Srishti

When in Full Screen Mode, Panels Disappear When I Move An Image Using the Hand Tool (Windows 10)

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