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Morad Hamdy
Morad Hamdy
Participant
February 13, 2018
Question

When opening PSD file, the Photoshop only opens without the file

  • February 13, 2018
  • 1 reply
  • 3175 views

Hello there,

I'm using Adobe Photoshop Version: 19.1.0

I have reinstalled Windows 10 where before i was using Windows 8.1.

When i open a Photoshop file by double click, i see that the software is opening but the file is not previewing.

Also at this case when i open another file by double click, the software is opening in another window although it should open in the same Photoshop window!

This problem was existed in Windows 8.1 and still the same after i changed now to Windows 10.

Do you know what is the problem?

This topic has been closed for replies.

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
February 13, 2018

https://forums.adobe.com/people/Morad+Hamdy  wrote

Hello there,

When i open a Photoshop file by double click, i see that the software is opening but the file is not previewing.

Also at this case when i open another file by double click, the software is opening in another window although it should open in the same Photoshop window!

" but the file is not previewing."  Do you mean the Photoshop document is not displayed in an image window or tab or the tab or window is created but is empty? If the Image widow or tab is empty or black it is most likely your Display Device driver needs to be updated.   Look on the maker of you display adapter web site for a newer driver.

"when i open another file by double click, the software is opening in another window although it should open in the same Photoshop window!"  It should open in a new image window or tab.  If You want it in the current document use menu File>Place.   Double click will open the file into a document.

JJMack
Morad Hamdy
Morad HamdyAuthor
Participant
February 13, 2018

Assume i made double click on this psd file:

Then the software makes the loading process, but the window is created and empty without opening the psd file.

It looks as following:

The second problem i have mentioned is when i open another Photoshop file(or even itself again), the software makes the loading process and a new window appears as following:

I have checked the Display Device driver, and it's up to date.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
February 13, 2018

Where are you double clucking the windows file explorer.  It look like Photoshop may have been started However, the file never opened into a document or if it  did the start workspace never closed and Photoshop switch to your work space.  Reset you Photoshop preferences see it that fixes the problem.

JJMack
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