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While Photoshop has action, it stops working

Explorer ,
Nov 18, 2024 Nov 18, 2024

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Hello friends, while doing Action in Photoshop, Photoshop stops working after a while. What is the reason?While the action continues, sometimes it stops for a short time and sometimes it stops for a long time. May you help me to solve this issue?

 

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Actions and scripting , Windows

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Adobe
Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What does the Action do? 

At which step/s do the hangs occur or are they utterly random? 

Please provide the Action or a screenshot of the fully expanded Action in the Actions Panel. 

Is the image especially large? Are multiple images open? How are you set up for RAM, what are the performance related Photoshop Preferences settings? 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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Hi, I am thankfull to you.

 

The Action is about crop, filter, light etc...

It starts to work and a while run but then sudennly stops. It doesn't sistematiclly or at same time, just randomly. 

I will add action screenshot for action and performance of Photoshop. 

All images have 4000 px X 6000 px.  Images not multiple open. I always dont put all images in photoshop ı get it from file one by one. Also ıt use all one by one.

 

See you,

Ömer

 

 

 

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Is there any »pattern« to the lagging? At Filters, Adjustments, …? 

 

Performance-wise you might want to reduce the RAM-attribution below 100% and, if possible, reduce the History States. 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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There is no pattern, it is a random situation. Photoshop stops working and does not allow any operations. 
I have to turn photoshop off and on using task manager every time.
It repeated the same error when I ran it with low performance before.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Can you provide one of the files and the atn-file? 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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It works for minutes 20-25 images maybe but then stop and freeze. I cant use mouse on photoshop. ı have to turn of program. I sent you screenshoot of atn. Also ı tried to send you atn file, unfortunately this page doesn't support ATN file.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Please provide the files via a service like wetransfer or similar. 

 

In the case of inexplicable malfunctions I am afraid basic all-purpose trouble-shooting may be necessary. (see previous post)

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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Please provide the files via a service like wetransfer or similar: to your personal e-mail, or?

 

Also, Graphic Processor Settings are on not off. I should turn off it?

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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1) Please post the link here. 

2) Please turn off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restart Photoshop – does it perform more reliably? If not turn it back on and restart Photoshop. 

 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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LATEST

https://we.tl/t-sjoGVvZq02

 

When I get action I will try turn off Graphic Processor Settings and send you message.

 

 

 

 

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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@ömer33573743z3jk 

 

In addition, what happens when you step through the action?

"To play a single step in an action, hold down your Control key on your keyboard and double-click on the step in the Actions panel."

https://www.photoshopessentials.com/basics/photoshop-actions/step-through/

 

Jane

 

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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Hello Jane,

 

I wanted to follow your instructions, but the program freezes when it stops. I cannot do anything with the keyboard or mouse.

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