Why aren't Photoshop Temp files showing up in tmp folder?

Forum|Forum|4 years ago
January 16, 2022
2 replies
8667 views

Hello,

I'm currently trying to find the Photoshop Temp files so I can delete them, in order to fix the "scratch disk full" error that comes up whenever I try to open a very large file. Every resource for Macs I've found says to go to the tmp folder and I'm on a MacBook Pro, 12.1 Monterey and have located the tmp folder, but there's no folder for Photoshop Temp, and I can't seem to find it anywhere else, either.

Is there somewhere else the Photoshop Temp files could be hiding? As far as I can see, there's no other way to fix the error (I've already freed up disk space, and it only occurs with one specific 1GB file).

Thanks!

macOS

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davescm

Community Expert

The scratch file will be in the root folder of your designated scratch disk. It is deleted when Photoshop closes. If it remains after closing it is safe to delete, but do not delete it with Photoshop open.

Dave

L

Leslie5E49Author

Participating Frequently

Do you know where the root folder is/what it's called? Thank you.

T

Test Screen Name

Legend

Okay, thank you. So since the Temp folders aren't there, is there any other place they could be? Or is it just essentially impossible for me to delete the files?

It's not possible to delete the files while Photoshop is running, because Photoshop is using them. It's not necessary to delete them because Photoshop removes them when it has finished.

You need to look at WHY Photoshop needs an unually large amount of scratch space for what sounds a comparatively small file. If a file is large, then it's normal for Photoshop to need many hundreds of GB for scratch space.

So, please tell us about the file. Did you make it? What format is it? Did it ever open on your own computer?