Why doesnt the Generative fill work anymore?

Forum|Forum|1 year ago
July 12, 2024
5 replies
8618 views

I have been using Photoshop for many years. I do basic editing, and removal of objects. Nothing special. But last week generative fill used to work, and now it doesnt. I would select a telephone line for example and hit generative fill, generate and NOTHING happens. So then i type in remove, still nothing happens. Suggestions to me have been to just use the remove tool and then clean it up. Generative fill was so good I could remove a branch across a birds face and you couldnt even tell. I cant do that now.

Upon investigation I learned about Rosetta so yes I unchecked the box. Still nothing. As of July 12th, I am updated in all versions from the cloud and desktop. My credits are 95/250 and I am mad i keep losing credits when nothing is working.

I am mac m2.

macOS

Correct answer Kevin Stohlmeyer

@erik_linton@mac.com Use the Remove tool instead. It even kept the marching ants around your image. Right tool for the right job.

garryh34617837

Participant

I'm getting exactly the same problem and Remove tool doen't work either. I'm using PS 26.4.1. When I try to remove an object I get an error message which says that I'm not connected to the internet. I am connected to the internet. This has been happening for a couple of weeks. Same problem in the Beta version.

Kevin Stohlmeyer

Community Expert

@garryh34617837 its your firewall. Check your firewall/Windows Defender (if on Win) and allow Firefly, Adobe and Photoshop.

c.pfaffenbichler

Community Expert

Could you please post screenshots the pertinent Panels (Toolbar, Layers, Options Bar, Properties, …) visible to illustrate your complaint?

Kevin Stohlmeyer

Community Expert

@Eric3246971115no can you post an example of the image and the selected area? Is the image causing the conflict? The prompt is benign.

erik_linton@mac.com

Participant

Same here. I get options, but what used to be a removal of the offending object is not an "enhancement" of the object.

Mac M2 as well.

Kevin Stohlmeyer

Correct answer

Community Expert

@erik_linton@mac.com Use the Remove tool instead. It even kept the marching ants around your image. Right tool for the right job.

erik_linton@mac.com

Participant

Thank you, Kevin.

The Remove tool is working.

I still do wonder why the behavior of the Generative Fill has changed (for me.)

Once more, thank you for time and help.

Kevin Stohlmeyer

Community Expert

@prwhite55 can you show some examples of before (with selection and layers panel showing) and after? Do you get any kind of error message after it runs? Does it show you the three results in the properties panel after completion?