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I created a A4 document. But I do not manage to get a print in A4. Print size locked to 13,93 cm x 19,76 cm. I've changed Image size, canvas size to A4. The print dialog box says A4. The Printers dialog box says A4. If I export it as pdf, it is saved as A4.
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What are the settings of your printer?
Example:
1 - Photoshop:
2 - Printer Settings:
Fenja
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Everything says A4
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Oh yes, I see.
Printing the PDF file is ok?
Printing with Word or other programs is ok?
Close Photoshop and switch off/on the printer?
As a Windows user I would restart my machine additionally.
Fenja
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Tried this. Didn't help. Seems to be a bug in the Photoshop program.
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Most desk-top printers do not print to the edge of the paper.
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Last try:
Reset the Photoshop Preferences.
Fenja
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To manually restore preferences to default:
To restore preferences quickly using a keyboard shortcut:
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.
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Hm, I deinstalled the program and reinstalled it. I also tried to restore the preference file.
I created a new document 21 x 29,7 but still Print size locked is to 13,93 cm x 19,76 cm.
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At last I found this:
Felsöka utskriftsproblem i Photoshop
But i'm afraid it will not help much ...
Fenja
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Now I opened Photoshop at home. Another Mac and another printer. Exactly same problem here. Seems to be something I have done wrong somewhere.
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You don't seem to have taken on board that most desk-top printers can't print to the edge of the paper. The image you see in the print preview panel with the shading around the edges indicates this.
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Doesn't look like this has anything to do with the printers. The size won't change whatever I do. See picture:
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I see that there is a margin. Some papers can print to the edge. it's called "borderless". One example is Plain Paper.
Photo paper will leave a margin, Plain Paper (copier paper) won't. See your printer's manual about "Borderless" settings.
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In your printer's paper list there should be a Manage Custom Sizes dialog where you can define a borderless A4 as I have done here with B4.
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The problem is that I can change the printer settings to whatever, but the print size i PS will not change. See picture posted to Derek.
OK, it is working now at home, but I'm still confused by the print window in PS says 13,97cm x 19,79. Thanks to you all for tips and advices.
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What did you do to make it work?