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Participant
June 12, 2022
Question

ошибка покупки (Purchase error in Photoshop)

  • June 12, 2022
  • 2 replies
  • 216 views

не могу купить фотошоп пишит ошибку

 

 

 

 

 

 

 

{Title edited by Moderator}

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2 replies

jane-e
Community Expert
Community Expert
June 25, 2022

@Наталья248313244py1 wrote:

can't buy photoshop says error

 


 

Google translate shows your language as Russian. Adobe stopped all new sales in Russia on March 4, 2022. If you are trying to make a new purchase, you can't.

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

 

If you are an existing customer in Russia, contact Adobe Customer Care directly to see if they can help.
https://helpx.adobe.com/contact.html?rghtup=autoOpen  

If your browser does allow auto-opening the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

We cannot assist with purchases on this forum.


~ Jane

 

Ranjisha Sengupta
Legend
June 13, 2022

Hi there,

Thanks for reaching out. We're here to help.

Which Adobe product are you trying to buy, Adobe Photoshop or Adobe Photoshop Express? What error are you seeing?

How are you trying to purchase it? Do you see any error messages?

Are the system requirements for the application you are trying to purchase met?

 

Check out the Adobe products and how to purchase them here: https://www.adobe.com/products/catalog.html?event=displayStoreSelector&nr=1.

 

We're here to assist, just need a few more details.

 

Thanks,

Ranjisha