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Fixed: Unable to Rasterize EPS Upon opening in Photoshop 22.4.3

Forum|Forum|4 years ago
July 20, 2021
17 replies
37208 views

After updating Photoshop, my EPS files are automatically opened up before I can resize them. It was working fine before then. I'm on a macOS Big Sur 11.4

Other computer specs:

Processor: 2.6 GHz 6-Core Intel Core i7

RAM: 16 GB 2667 MHz DDR4

Graphics Card: AMD Radeon Pro 5300M 4 GB

Is this a bug in the new update or am I doing something improperly with the latest update?

{Moderator note: PS-70057}

macOS

This topic has been closed for replies.

Correct answer Mohit Goyal

Hi all,

We're happy to announce the release of Photoshop 22.5.1 which includes the fix for this issue. Check the list of other fixed issues here

To update Photoshop to 22.5.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Please feel free to share your feedback with us.

Thanks,

Mohit

Show previous replies

U

Underground5EDC

Participant

Hi, I just upgraded and now I can't open .eps files that contain channels in photoshop. This is version 22.4.3

It also has an odd side effect of making my mouse pointer get stuck in the lower left hand corner of my screen, and it takes a while to get it unstuck.

Now when I downgrade to version 22.4.2 all these issues go away. The .eps file channels open up no problem, and the mouse cursor issue goes away.

Do you think this is a settings issue, or is it a major bug with version 22.4.3?

Mohit Goyal

Community Manager

Hi there,

Take a look at the above solution provided by Adobe staff. We're aware of this issue and working on the fix. We really appreciate your patience with us.

Thanks,

Mohit

U

Underground5EDC

Participant

Thank you!

J

Justinb87

Known Participant

Normally when I drag any EPS file in (in this case I'm talking about my logos), it asks me what size and what DPI I want it to be, then it opens the file with no background as the file does not have one.

Now it just opens right up without asking me the size I want it to be, it also puts a white background in, plus the logos looks like crap. What happened? How do I fix this?

Mohammad.Harb

Community Expert

Does that happen to All eps file or to a certiain eps file?
Have you tried re-saving the eps files from illustrator and place it into photoshop?

If you are using the logos frequently, save them in library and you can simply drag them directly between application

J

Justinb87

Known Participant

Hello,

This happens with all EPS files. I have not done anything with illustrator as I have never used that program before.

G

GSmith2021

Participant

Hi everyone -- got an issue when trying to open up EPS files. The "Rasterize EPS Format" pop-up window is no longer popping-up when I select an EPS file to open. EPS files are now opening up at a tiny size and super pixelated. Anyone know how to get it to appear onscreen again? Thank you!

jane-e

Community Expert

Hi
This has been reported in several threads. See:
https://community.adobe.com/t5/photoshop-ecosystem/cannot-open-eps-file-in-photoshop-index-layer/m-p/12190760

Rolling back to a previous version using the CC app works for now.

Another workaround is this:

On Windows use File>Open As Generic EPS
on Mac highlight the eps file in the photoshop open dialog and select Generic EPS from the Format dropdown menu."

Please report it as a bug so Adobe will see it here: https://feedback.photoshop.com/

~ Jane

K

Kebble

Participating Frequently

Hello,

I've just updated Photoshop and now when I place/open an EPS file, it has a white solid background when it was/should be transparent.

If I save the EPS as an AI and place/open it, it comes in properly with a transparent background.

Has anyone else experienced this or know what has changed?

[Title edited by moderator to include "Index Layer" for clarity]

robinj91393342

Participant

Since the update tonight, all of my EPS files are automatically converting to index with a white background in Photoshop. I'm not happy about it either. I had ONE more file to create.

K

Kebble

Participating Frequently

Yes, I forgot to mention that they are converting to Index as well, it's a bit frustrating. Is there a way to flag a post for Adobe staff to notice?

Terry5FF7

Known Participant

It's a bug.

More here: https://community.adobe.com/t5/photoshop-ecosystem/cannot-open-eps-file-in-photoshop/m-p/12189573

This workaround allowed me to open .eps files:

"On windows i have to use File>Open As Generic EPS and on mac highlight the eps file in the photoshop open dialog and select Generic EPS from the Format dropdown menu."

J E L

Community Expert

@Terry5FF7 Thank you! This method is working for me on v.22.4.3 Windows 10 Pro.

Abambo

Community Expert

@defaultfuqptgjel0pc wrote:

After updating Photoshop, my EPS files are automatically opened up before I can resize them. It was working fine before then. I'm on a macOS Big Sur 11.4

Rasterize or resize? Are you placing the EPS files or opening them in Photoshop?

ABAMBO | Hard- and Software Engineer | Photographer

D

defaultfuqptgjel0pcAuthor

Participant

I'm opening them. Before the update, I was always asked to rasterize the file. Now it's opening as channels and paths.

c.pfaffenbichler

Community Expert

Could you please post one eps and screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible to illustrate what result you get?

Terry5FF7

Known Participant

I upgraded Photoshop on my Mac this morning to v22.4.3 and now I cannot open .eps files as vector images.

When I try to open an eps, instead of giving me the screen which allows me to define the height, width, resolution, it instead opens the file as a small "index" file.

I tried deleting my Preferences but that did not fix the problem. What am I missing here? I've never seen this before. Is it just a setting I'm not aware of?

[title edited by moderator to include "Index layer" for clarity]

jane-e

Community Expert

Is this and issue with all EPS files or just this one? Can you try another EPS that has worked for you before?

An Index layer generally indicates a GIF, which creates an index of up to 256 colors. Did you create this file, or did it come from another source?

An EPS can be vector or raster or a combination. If you see anchor points, it is vector, and typically Illustrator is the correct application to work with vector graphics. Are there anchor points and can you edit them with the direct selection tool?

~ Jane

Terry5FF7

Known Participant

This happens with any/all .eps files. It's happening with files I've had for years and opened without any issues.

Also, the same .eps files work great in After Effects and are infinitely scalable.

I was also able to properly open them on another Mac running an older version of Photoshop. So it's definitely not an issue with the files themselves.

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