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Participant
May 28, 2009
질문

Help! Need to cancel free trial but can't find it!

  • May 28, 2009
  • 4 답변들
  • 2459 조회

Hi, I downloaded the free trial of PSE 7 a few weeks ago. It worked for one day and then said my trial had ended. I assumed I just did it wrong so I deleted it from my computer and really forgot about it. I ended up receiving PSE as a gift that same week. Anyway, I just got an email saying my trial was fixing to end, but when I tried to cancel it it says I never downloaded anything from Adobe. I am afriad it is going to charge my account anyway, which I cannot afford!! Does anyone know what I could do? Thanks SO much!

    이 주제는 답변이 닫혔습니다.

    4 답변

    Inspiring
    May 29, 2009

    Just ignore it... the jiviness of these Jive ACE forums is rubbing off on Adobe...

    Mark_A__Boyd
    Inspiring
    May 28, 2009

    They won't charge your account that way. At least not until they jump on the subscription bandwagon that seems to be the current trend. I HOPE NOT!!!

    Anyway, if I am correctly understanding you, just ignore that email. I got one that was even stranger since I have never downloaded any CS4 product - trial or not.

    http://forums.adobe.com/thread/425659

    John T Smith
    Community Expert
    Community Expert
    May 28, 2009

    This is the forum to talk about the forums... not about a product

    You need to find the forum for your product

    Start here http://forums.adobe.com/index.jspa

    May 28, 2009

    If you downloaded a free trial why would you get charged?