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popart1949
Participating Frequently
August 29, 2024
질문

in elements 10, suddenly my adjust lighting to levels to white point makes the screen light blue

  • August 29, 2024
  • 3 답변들
  • 668 조회

in elements 10, suddenly my adjust lighting tool to levels to white point makes the screen light blue- not white.

i have windows 7 but because of deadline i cannot upgrade now and i don't think that's the problem anyway because everything else works and has worked for years.

is there some easy fix for this. i just can't edit properly with this broken

thanks

이 주제는 답변이 닫혔습니다.

3 답변

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
August 30, 2024

You could check the other eyedroppers for the default values.

 

Black point RGB 0,0,0

Gray point RGB 128,128,128

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
August 30, 2024

When you bring up the Levels or Levels Adjustment Layer double click on the White Point eyedropper and

set the RGB values to 255 for R G and B

 

    P
    popart1949작성자
    Participating Frequently
    August 30, 2024

    i believe they were already set at 255.

    but i fooled around with a few unedited images and used the glider to get the whites i needed.

    i wish i could just fedx my computer to you. hours and hours of wasted time.

    thank you VERY MUCH for yr help. if u think of anything else, please let me know.

    best,

    bess

    hatstead
    hatstead
    Inspiring
    August 29, 2024

    Can you target a black area on the photo and click on that with the black eye-dropper?

    If that does not work, reset preferences. Go to Edit>Preferences>General and reset on next launch.

    P
    popart1949작성자
    Participating Frequently
    August 29, 2024
    did u get anything from me
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 29, 2024

    yes i did try to contact him. all were bounced.it didn't work. but i'm not sure i did the sequence correctly with edit, preferences, reset. when gray general screen displayed, i tried both reset buttons. but i wasn't sure if it made a difference when to click reset. so i did one when i opened and image first then clicked reset on far right. at this point i wasn't sure whether to close the image and then open it again to test it or to keep that image open, then reset, then see if it worked.


    This is what hatstead is suggesting:


    Restore default preferences
    Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

    Note: Deleting the preferences file is an action that cannot be undone.

    Do one of the following:

    Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
    Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
    A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

    from here:

    https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

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