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Menu options greyed-out in Photoshop Elements 2020

Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Several menu options are greyed-out in PS Elements 2020 under multiple top-level Menu items.

I've tried signing-out of Elements to deactivate the license and signed-back in (re-entered) the serial # but the menu options still did not become available.

What is the problem?

 

Thanks,

Gabe

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Bug , Problem or error

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correct answers 2 Correct answers

Community Beginner , Jul 25, 2021 Jul 25, 2021

Please disregard my inquiry.

I just read a post for PSE 2019 (Solved: Most Menu Options Greyed Out - Adobe Support Community - 10292626) and the fix to move to the Expert tab.

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Advocate , Jul 25, 2021 Jul 25, 2021

@Gadaka, Even in Expert mode, most menu options will be greyed out (unavailable) unless you have an image loaded.

 

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Please disregard my inquiry.

I just read a post for PSE 2019 (Solved: Most Menu Options Greyed Out - Adobe Support Community - 10292626) and the fix to move to the Expert tab.

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Advocate ,
Jul 25, 2021 Jul 25, 2021

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@Gadaka, Even in Expert mode, most menu options will be greyed out (unavailable) unless you have an image loaded.

 

--
Walter in Davie, FL

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Thanks Walter!  Yeah, I figured that too.  Have a good one!

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Explorer ,
Jan 13, 2022 Jan 13, 2022

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I have recently started having the same issue, only ALL of my drop downs are grey, even with an image loaded in the work window.  The issue occurs after a period of normal use, then I'm away from my computer for a while, and when I come back, everything has south. I can't close out the image via the X in the upper right corner. The only thing that restores my drop downs is a full restart of my MacBook Pro using the power button. Screen Shot 2022-01-13 at 5.35.35 PM.pngScreen Shot 2022-01-13 at 5.36.48 PM.pngScreen Shot 2022-01-13 at 5.37.13 PM.png
I'm running Catalina 10.15.7.  

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