Skip to main content
J
jareza59
Participating Frequently
June 5, 2018
Answered

Migrating photo collection to PSE 2018

  • June 5, 2018
  • 2 replies
  • 534 views

Hi everyone!

Im hoping you guys could light some wisdom here: I got tired of using windows 10 photo manager, while its a great app and is able to handle over 26k photos when importing photos from my iphone I could only do about 300 before getting a copy error.

I looked over to seek an alternative and PSE showed up

I downloaded, installed it and imported my photo library.

Its recognizing my over 26k photo gallery but 99.9% of the pics have a sandclock icon instead of a thumbnail.

I see a little spinning wheel on the bottom that says generating thumbnails, PSE has been running for over 2 days on my computer and no thumbnails appear.

my computer is an i5 7400 @3.00 ghz with 8gb of ram

any ideas what could be happening?

I imagine its processing the files but its takin a LOT of time

best regards!

    This topic has been closed for replies.
    Correct answer MichelBParis

    You may have a look at this help paper for recreating the thumbnails:

    Photoshop Elements (PSE) knowledge base.: How to correct hourglass (generic) thumbnail in Elements Organizer??

    Usually, even for raw files, a library of 26k photos should be rebuilt in a few hours.

    So, I don't exclude another possible problem.

    Which is your OS version? If Windows 10, did you upgrade it recently?

    2 replies

    MichelBParis
    MichelBParisCorrect answer
    Legend
    June 5, 2018

    You may have a look at this help paper for recreating the thumbnails:

    Photoshop Elements (PSE) knowledge base.: How to correct hourglass (generic) thumbnail in Elements Organizer??

    Usually, even for raw files, a library of 26k photos should be rebuilt in a few hours.

    So, I don't exclude another possible problem.

    Which is your OS version? If Windows 10, did you upgrade it recently?

      J
      jareza59Author
      Participating Frequently
      June 5, 2018

      Im trying this as I type:, yes I have Windows 10 (latest edition) and I just installed about 4 days ago

      Will come back to report if this worked

      J
      jareza59Author
      Participating Frequently
      June 5, 2018

      It's just a guess on my part, but there are so many posts about a memory issue created after that last Windows update.

      There are many different issues including unusual slowness that I would read this:

      Error: An integer between 50 and 8 is required | Elements | Windows 10

      Do the test for the menu Edit >> Preferences >> Performance. If you get the message error, you'll have to do the registry edit mentioned in the paper. Not all users have this problem, but I have found that there is no risk to apply it 'just in case'.


      Is it weird MichelBParis​ that Im not able to find my ProgramData Folder?

      This is what Im getting on the system info tab... (this is using my laptop but the same applies to my workstation) I just cant find the ProgramData Folder...

      any ideas?

      Elements Organizer 16.0.0.0

      Core Version: 16.0 (20170902.m.113423)

      Language Version: 16.0 (20170902.m.113423)

      Current Catalog:

      Catalog Name: My Catalog

      Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\

      Catalog Size: 119KB

      Catalog Cache Size: 270.6KB

      System:

      Operating System Name: Windows 10

      Operating System Version: 10.0

      System Architecture: Intel CPU Family:6 Model:5 Stepping:1 with MMX, SSE Integer, SSE FP, SSE2

      Built-in Memory: 3.9GB

      Free Memory: 1.6GB

      99jon
      99jon
      Legend
      June 5, 2018

      If you hover over any of the sandclock thumbnails does anything happen?

      If you double-click (control-click) on one of the thumbnails does a full screen image open?

      J
      jareza59Author
      Participating Frequently
      June 5, 2018

      hovering over the thumbnail does nothing and double clicking does indeed open the file correctly

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices