My solution to Photoshop Elements 2022 Installation Problem on new Windows 11 System

[James24647552bcv1]

tl;dr: I needed the Microsoft Visual C++ 2013 Redistributables installed, not just the 2015-2022 version.

Thought I'd post this after struggling for hours to get Photoshop Elements 2022 installed on my new Windows 11 Dell XPS 8960. I had been using PE 2022 on a Win 10 system, and had never had a problem installing it. After setting up the new Win 11 system (local account only), and installing Norton 360 and a few other apps, I downloaded the PE 2022 installer and ran it. This resulted in failure with a "183" error code. I followed the link to Adobe's website, where there was some generic information stating that this is a "fairly generic error", with a few suggestions, none of which were specific to Photoshop Elements (most were from creative cloud apps). After looking around online, and looking at the install log file, I tried the following over several hours:

1. Pause Norton 360 while attempting install.

2. Delete the C:\adobeTemp folder before each new attempt at installation.

3. Because of error messages noting that MSVCR120.dll and MSVCP120.dll could not be found, installed MS Visual C++ Redistributables latest version (2015-2022). Turns out I had that anyway, so this didn't really help.

4. Reset Windows 11 (deleting all personal files and apps), then start with fresh account using Microsoft login. Attempted installing PE 2022 before installing any other apps (including Norton 360). Kept getting messages about the missing dll's.

5. Uninstalled and reinstalled the MS Visual C++ Redistributables (2015-2022, latest version, x86 and x64). Still getting the error messages about the dll's.

6. Finally: Installed the MS Visual C++ 2013 Redistributables. This finally allowed Photoshop Elements 2022 to install.

[Greg_S.]

Thanks for posting this solution.

[James24647552bcv1]

I should add an item 4.5 in the list of things I tried: installed and ran creative cloud. This didn't offer Photoshop Elements as an app to install, but had heard of others trying it. Didn't work for me.

[JET08]

Thanks a million for the C++ 2013 Redistributables gem of info.  I too have lost countless hours trying to get this to complete with no help from Adobe.  Loading that has finally got the programme loaded - not sure its operating yet but its closer.  

[trost123]

Thank you so much!

My issue was unrelated to Adobe, but I had the same error trying to play the game Titanfall 2.

Tried just as many versions of VCRedist just like you to no avail, but only the version you advice worked!

[claus_0654]

I am so happy to have found this solution scenario. By trying to install Photoshop Elements 2023 on my new PC I always got error messages (missing DLL-files and/or error code 183). Nothing was working whatever I tried (found many solution sceanrios on the web ...). What was working: after having installed MS Visual C++ 2013 I was successful - finally! Thank you!

[taylorjmg]

This worked for me with PSE 2023. Many thanks.

I tried only vcredist_x64.exe but found that I needed vcredist_x86.exe.

[Joe_5417]

Thank you for posting your solution. This solved my same issue with Photoshop Elements 2023. Saved me a lot of time. 

[cannga]

Thank you for posting; this saved me a lot of time. I tried so many suggestions to correct for error 183 and MSVCR120.dll and nothing worked until I see your post.  I didn't realize you STILL need Visual C++ 2013 even if your computer already has Visual C++ 2015-2022. 

In my case I still had one more error message that went away after I uninstall and then re-install but this time using the DVD. 

[cannga]

Above message is for installing Photoshop Elements 2022 in my laptop with Windows 11, bought 11/2024.

[jerald_7842]

Thanks so much!  

I was getting the MSVCR120.dll not found error and installing Microsoft Visual C++ 2013 for x86 worked!

I tried installing Microsoft Visual C++ 2013 for x64 first (since I have an x64 machine) and still received the MSVCR120.dll error, so I tried the x86 version and that fixed the error!  

You saved me a bunch of time!

[Scriblerus7x9z]

Worked for me too! Couldn't install Photoshop or Premiere Elements 2022 on a Surface Pro 11 with Snapdragon ARM CPU. Installing both the x86 and x64 2013 Redistributables fixed it.

[handyann]

And me! Both the x86 and x64 solved the problem on an x64 machine 😊 

[Svante Rune26849371p9ge]

Oj, vad detta hjälpte även mig. Många många tack för att du delade med dig av denna lösning. 

[Magnus28563124q2x4]

Thank you for posting. It fixed my install issue with APE 23.

[Lawrence273823163rew]

I had an issue when installing PSE 2023 in my new computer with Windos 11. 

Error messge MSVCR120.ddl and MSVCP120.ddl missing

I downloaded vcredist_x86.exe. I already had Vcredist_x64 installed. That alone did not work.I am not sure whether vredist_86.exe alone would work. But at the end I installed PSE 2023