Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


No text seen in Adobe Photoshop Elements

Community Beginner ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

Why can't I see my text when I type in Adobe Photoshop Elements 2021?

TOPICS
Bug

Views

155

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

Possibly your text is the same color as your background color.  Try highlighting the text and re-choosing the text color in the Text Tool > Tool Options > Color picker. 

Another option might be that your text has landed in the layers panel under another layer.  If this is the case, you can drag your text layer to the top of the layers panel. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

Hi Amma,

 

My older versions of APE never gave me a problem like this. Typing and editing is quite an annoying challenge with this new version. My Windows update was disabled when it happened, so I enabled it and updated my Windows 10. However, nothing happened.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

I have PSE 2021 and this does not happen to me - Have you tried "Reset Tool" or "Reset All Tools"  (located in the lower right corner of the screen - next to the little "?" there's a drop down icon - Make sure you are in the Text Tool if you only want to "reset" that tool) 

I see in a post below that it has been reported to Adobe - Hopefully the techs will figure out what's going on and fix it in an update!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

LATEST

Nope. Two of Adobe's specialists remotely accessed my computer. It was scary, but I had to let them see the problem for themselves. Both can't fix the issue. They did everything they could, resetting, reinstalling, even creating an Administrator Windows login, deleting files, updating etc. They gave up. The last one told me that she was escalating my case to her senior management. I asked for another set (batch) of APE 2021 app & told them that I might have redownloaded the same defective software. They gave me another link, but the problem is still there. You're lucky to have no problems with yours. I installed my old version to use for now. Till now, I don't have any updates.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

2021-07-27_071349.jpg

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

This is what happened. Image 1 shows the line before I started typing. Image 2 shows the line after I typed a word. The letters are not visible. As you can see, I use black text on a white background. Image 3 shows the text I typed only after I click the check mark. I never had a problem like this with my older APE versions. I'm using APE 2021 19.0.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

@defaultpy6ewptckj6t , please take a look at this thread.  It sounds like you may be experiencing the same thing.  Can you please confirm whether or not you are.  I have brought this issue to the attention of Adobe but it may help them give attention to the issue and fix it, if it is a common problem that has just surfaced (perhaps as a result of a Windows update???).

 

The other users describe that the change to the text becomes visible if they click on the image canvas.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

Hi Greg,

Please check my reply to Glenn. It's really hard when I can't see what I'm typing and the mistakes I'm making. On top of that, there's also the editing. Thanks.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

@defaultpy6ewptckj6t,  your problem certainly seems similar to what others have recently reported.  Adobe has been made aware of the issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines