Photoshop Elements 2022 - Artisic Effects no longer working

[Yvonne244509332801]

I have been using Elements 2022 on Windws 10 laptop without a problem but suddenly the Artistic Effects no longer works.  Normally I would have an image open, click on the effect I wanted and hey presto it would open. Now, however, all I get is a brown image on top of my image.  All other effects from the Enhance menu work fine.  Wht do do?

[KellyLane]

I believe you used my thread in the original persons question.  I've had countless adobe support personel try and help and I still have been given no resolution.  I had an adobe representative take control of my computer to fix it and he said I needed to revert to basic display adapters, and it worked one time.  Unfortunately I tried using it a few days later and it is back to the same issue.  I was told to keep waiting for an update (for several months) and then was told to buy new software. I asked for a refund and was told I was out of my 30 day refund period.  I've lost confidence in buying anymore PSE software 

[Glenn 8675309]

IF YOU HAVE ANY PLUGINS INSTALLED:  

Hold down the left shift key, then select the icon you use to start the pse edtior- choose yes when given the option to not load plugins.  See if it still happens. 

[Yvonne244509332801]

I tried this but it doesn't work for me. 

[Glenn 8675309]

Please do the following:

Open a new image.
Apply an effect that results in the brown layer.
PRESS F10  (or go to WINDOW> HISTORY.)
Post a screenshot.

[Steve24648027w6hq]

Hope this comes out. 

[Karen24660750stck]

 

That is what I get.

[Yvonne244509332801]

This is what I get

[Glenn 8675309]

MAn, this one really has me stumped!  I usually look at a screenshot and the can duplicate the error.

[andrewp95651032]

I am having the same problem; adobe photoshop elements 2022 FX Artistic tab feature Not working. All I get is a Brown image on top of my image. I am using Windows 11. NO, I am NOT applying the artistic effect to an empty layer. I tried resetting the preferences - Did Not Work. I tried unistalling elements and re-installing - Did Not Work. I need a fix for this please

[Glenn 8675309]

Something to try:   Install PSE . Open it. Log out. close it.

Use a free utility like ccleaner to uninstall it.

https://www.ccleaner.com/ccleaner?ppc_code=c12&ppc=d&x-variant=1251&source=cpc&gclid=Cj0KCQjwkruVBhC...

Reinstall.

[Greg_S.]

Adobe is now aware of the problem.

[Steve24648027w6hq]

OK, thank you Greg ~

[Karen24660750stck]

Thanks for your help. We will see if Adode can figure it out.

[Ralf24905072hzbk]

@Yvonne244509332801 I do have the same problem with a win11 machine. I did call with an Adobe-specialist for PSE22 in India on Fr. 17th of June. We had a remote session so that he could have a look and try out several ideas for solutions (driver for graphics etc.). His ideas did not work. He did not know that failure / had never seen that before and he promised me to search for a solution or a collegue who can help. Unfortunately I did not get any further information yet. As I have some informations I will tell you...

[Yvonne244509332801]

Thank you very much for your response and for trying to find a solution to this problem.  I hope that belong too long someone will find the answer.

I hope to hear from you again soon. 

Yvonne

[Cindy252191283cht]

Anyone hear of a solution for this yet?  It has started with my Adobe, too!  Thanks all.

[Steve24648027w6hq]

Not yet. I was told on June 2nd that Adobe was aware of the problem. I would hope someone is looking into it. Having this Adobe Photoshop 2022 is nice, but was not free! I have heard nothing, and check it everyday. 

[Yvonne244509332801]

Unfortunately no solution has been put forward by Adobe. This is a big disappointment to me and everyone who is affected by this problem.  I assume that the silence from Adobe's end means that they are unwilling or unable to sort it out. 

[Walter_H]

@Yvonne244509332801, @Steve24648027w6hq,

Adobe released an update last week Maybe that update fixes the problem. I never had the problem, so I can't verify if it's fixed.

[Yvonne244509332801]

This update was automatically downloaded and installed but unfortunately it has not solved the problem. 

[Steve24648027w6hq]

Yes, the same for me.

[Glenn 8675309]

Have you tried starting the program without plugin support?  hold down your left shift key, then click on the icon you use to start the editor-- select YES when the little pop-up appears.

[Greg_S.]

In another discussion about this problem, an Adobe employee ( @Priyanshi Handa ) requested users to provide a sample image to help track the problem.  No user responded to the request. 

[Yvonne244509332801]

Greg - I posted a screenshot, as did Karen, on June 2.  

[Greg_S.]

A screenshot is not what they need.  You need to attach a sample photo.