Skip to main content
Hummingbird Lover
Participant
October 24, 2021
Question

Windows computer died and replaced it with MacBook Air M1

  • October 24, 2021
  • 3 replies
  • 335 views

Windows computer died and replaced it with MacBook Air M1.  Will Elements 11 work on the MacBook Air M1?  If not, can I get Elements 2022 at the upgrade price?  Also, what kind of proof do I need to show that Elements 11 was on the dead Windows computer?

This topic has been closed for replies.

3 replies

assause
Community Expert
Community Expert
October 26, 2021

Currently, Elements products are not officially compatible with M1 Mac.
Installer has been improved, but only the Intel model should be officially supported.

John Waller
Community Expert
Community Expert
October 25, 2021
quote

Also, what kind of proof do I need to show that Elements 11 was on the dead Windows computer?

 

To install an upgrade version of 2022, you enter your Elements 2022 serial number and you'll be asked to enter your Elements 11 serial number to verify that you're eligible for the upgrade.

 

Once you've entered the Elements 11 serial number, your Elements 2022 upgrade will be installed and activated.

 

Shop around. You may find that a new full version of Elements 2022 from Amazon or another reputable retailer is cheaper than an upgrade from Adobe. That means you only need to keep track of one serial number instead of two when reinstalling.

Legend
October 27, 2021

You do need the actual number, and it isn't recoverable from Elements backup files. You can check your Adobe account, to see if you registered it, or your own records. The saving is not that large though. 

Walter_H
Legend
October 25, 2021

Hi Hummingbird Lover,

  • Will Elements 11 work on the MacBook Air M1? NO!
  • If not, can I get Elements 2022 at the upgrade price? YES!
  • Also, what kind of proof do I need to show that Elements 11 was on the dead Windows computer? Your registration of PSE 11 with Adobe.

 

You can install PSE 2022 as a 30-day trial to see if it works for you.

 

--Walter in Davie, FL