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jasons30070207
New Participant
December 17, 2024
Question

iOs Mobile version Lenses features not working

  • December 17, 2024
  • 3 replies
  • 968 views

Several of the “Lenses” features do not seem to be working correctly in Adobe Photoshop Express.  I remembered using the lenses in the Photoshop Camera app and was excited to find that they had been moved to the Photoshop Express app but they are either broken or not as exciting as I remembered them in Photoshop camera.  Some of them work but specifically Scenery, Blue Skies, Ambient Skies, Night Shift, Interstellar, and Celestial seem to be either broken or not what they used to be.

 

I have tried the lenses on several different photos and they don;t work.   I have also uninstalled and reinstalled the app on my phone but this doesn’t seem to work either.  Please help!!

 

 

    3 replies

    J
    jasons30070207Author
    New Participant
    September 4, 2025

    Just downloaded Adobe PE again after not having used it for about 9 months or so.  It seems the same problem I originally posted about still persists.  Will this ever be fixed?

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    September 4, 2025

    Hi@jasons30070207,

     

    I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/3V0zoRq 

     

    Regards,

    Tarun

    Des_Dupuis
    Des_Dupuis
    New Participant
    May 23, 2025

    The lenses are also not functioning properly on my iPhone 16pro. I am attaching screen shots of my device specifics for referance.

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    May 23, 2025

    Hi @Des_Dupuis

    Thanks for the info. Does updating to iOS 18.5 make any difference? Also, what version of Photoshop Express are you using?

    N
    night_7278
    New Participant
    May 24, 2025

    iPhone 15 Pro , iOS 18.5 , PS Express Version is 25.20.0 

    its been a 6+ months without a fix !!!

    tons of people are facing this issues with the lenses they are not working properly for example the blue skies lens they wont change the sky they will change just the image color! , also the lenses is crashing the app like 90% of times when using.  (Also tested on iPhone 7 , iPhone 11 Pro , 12) same problem !

    N
    night_7278
    New Participant
    December 22, 2024

    Yes having the same issue some of them works and some of them just does not.. please fix

     

      Amitej S
      Community Manager
      Amitej SCommunity Manager
      Community Manager
      December 24, 2024

      Hey @jasons30070207, night_7278
      The team has been informed of the issue and is investigating it. To check and reproduce it, we'd require your device's make and model details, as well as the OS and app version installed.

      Please share the details and if possible a screenrecording would also be helpful.

      Thanks!

      N
      night_7278
      New Participant
      December 24, 2024

      iPhone 15 Pro , iOS version is 18.1.1 ,  Adobe Express version is 24.50.1

      The lenses that are not working are Lunar Skies , Ambient Skies , Mythos , Night Shift , Interstellar , Celestial , Comic Skies , Blue skies , maybe also more but these are currently broken and not working as the should be..

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