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1

Can't update Photoshop CS6 to 13.0.2 for retina display

Community Beginner ,
Aug 25, 2016 Aug 25, 2016

I am currently running Photoshop CS6 13.0.1 on my MBP 13" with a retina display. Honestly, it looks pretty awful. I've tried to update it to 13.0.2, but every time I open the patch installer I get the message that the "Update Failed: This patch isn't available for you..." :

Screen Shot 2016-08-25 at 3.28.11 PM.png 

I've looked through the forums for solutions, however the only solution I found was to make sure my Adobe Application Manager was up to date - which it is, I've downloaded the most recent version. When I open Photoshop, I can't seem to click Help > Updates as it's greyed out.

I'm having the exact same issues when I try to update Illustrator to 16.0.3. Hopefully you can help me out! Please don't just suggest that I upgrade to CC. That's unfortunately not in the cards right now.

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correct answers 1 Correct answer

Community Expert , Aug 25, 2016 Aug 25, 2016

Try to install update manually. Download then from Adobe unpack the and run setup. I use a PC so I do not know the exact steps needed on a mac. I also do not see a 13.0.2 mac update listed the current mac perpetual version is 13.0.6.  Here is the mac download

update page link http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh

UPDATES/PROGRAMS

Version CS6
NameSizeDate
Adobe Photoshop 13.0.6 update for CS6129.2MB11/7/2013
Dynamic Link Media Server 7.0.1 Update for Mac76.4MB
...
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Community Expert ,
Aug 25, 2016 Aug 25, 2016

Try to install update manually. Download then from Adobe unpack the and run setup. I use a PC so I do not know the exact steps needed on a mac. I also do not see a 13.0.2 mac update listed the current mac perpetual version is 13.0.6.  Here is the mac download

update page link http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh

UPDATES/PROGRAMS

Version CS6
NameSizeDate
Adobe Photoshop 13.0.6 update for CS6129.2MB11/7/2013
Dynamic Link Media Server 7.0.1 Update for Mac76.4MB7/23/2013
Adobe Photoshop 13.0.5 update for CS6129.3MB6/3/2013
Photoshop 13.0.4 update for CS6135.1MB1/15/2013
Dynamic Link Media Server 1.0.1 Update for Mac59.4MB10/8/2012
Adobe Photoshop 13.0.1 update for Adobe Photoshop CS67.9MB8/30/2012

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JJMack
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Community Beginner ,
Aug 26, 2016 Aug 26, 2016

Thank you so much JJMack! Do you also happen to know the perpetual version for the Illustrator CS6 retina update?

Thanks again!

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Community Expert ,
Aug 26, 2016 Aug 26, 2016
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I find Adobe download links using Google searches.

JJMack
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