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A
Anonymous
June 7, 2020
Question

Error code "501" when trying to install adobe apps.

  • June 7, 2020
  • 4 replies
  • 32123 views

So, my installing used to work fine before a factory reset (which only reset my C:/ drive not my D:/ drive where adobe things were installed, so I reformatted the drive)

 

But now when I try to install anything like Photoshop or Illustrator it gets to 5% then shows an error code 501 and I can't find the log file anywhere. Not even the installers folder. Please help.

    This topic has been closed for replies.

    4 replies

    D
    davej808031
    Participant
    February 5, 2021

    i had exactly the same thing, all worked perfectly until i did a reset ( by error i might add ) long story, but now all i get is 501. i deleted everything adobe in my system, I even ran the cleaner tool, but everytime i get error 501, but no actual error file or anything.

      F
      Feran5E13
      Participant
      September 6, 2020

      you should delet all adobe folder wherever in your pc even at common file folder ,then empty recyclbin and restart your system then reinstall program

      C
      ceramicl52446179
      Participant
      August 18, 2020

      I had encounter same issue. you can do is delete all the adobe file from system and reinstall everthing fresh. it worked for me.

        M
        Community Expert
        Manan JoshiCommunity Expert
        Community Expert
        June 7, 2020

        Did you look at the following

        https://helpx.adobe.com/download-install/kb/exit-code-501-creative-cloud.html

         

        -Manan

        -Manan
        A
        Anonymous
        June 7, 2020

        Yeah, I even tried downloading in safe mode (networking) and I got the same error.

        H
        Henley247
        Participant
        June 27, 2020

        Have you fixed it yet? Same is happening too me with Premiere 

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