A

Anonymous

Question

Exit Code: 6, Ps Cs5 trial install.

Forum|Forum|15 years ago
May 1, 2010
44 replies
77251 views

hi, ive downloaded the trial of Photoshop Cs5 but it wont install, i get to about 10% in the install and then i get "Exit Code: 6".

ill begin with my system specs:

(Swedish language) Windows 7 Ultimate 64-bit

Intel Core 2 Duo E6600 @ 2.40GHz 2.39GHz

4GB Ram

Ati Radeon x1950xTx

Asus P5B deluxe motherboard

1680x1050 Acer P223w screen.

--------------------------------------------------------------------------

i've cleaned my regestry for problems with "Glarysoft Regestry repair", disabled my ESET NOD32 anti-vir, ran the setup as Administrator, choose to install as trial but i get to about 10% and i get Exit Code: 6.

--------------------------------------------------------------------------

this is what the log file said:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 58 error(s), 58 warning(s)

WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - Adobe Linguistics CS5 x64: Install failed

ERROR: - Adobe Photoshop CS5 Support: Install failed

ERROR: - Adobe Bridge CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - Recommended Common Fonts Installation x64: Install failed

ERROR: - AdobePDFL x64 CS5: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed

ERROR: - Adobe XMP Panels CS5: Install failed

ERROR: - Photoshop Camera Raw: Install failed

ERROR: - AdobeColorCommonSetCMYK: Install failed

ERROR: - Adobe Mini Bridge CS5: Install failed

ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed

ERROR: - AdobeColorJA CS5: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Photoshop Camera Raw (64 bit): Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - PDF Settings CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - AdobeTypeSupport CS5: Install failed

ERROR: - AdobeColorVideoProfilesCS CS5: Install failed

ERROR: - AdobeColorCommonSetRGB: Install failed

ERROR: - Adobe Player for Embedding x64: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR: - Required Common Fonts Installation x64: Install failed

ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed

ERROR: - AdobeOutputModule: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - AdobeCMaps x64 CS5: Install failed

ERROR: - AdobeTypeSupport x64 CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed

ERROR: - AdobeColorEU CS5: Install failed

ERROR: - AdobePDFL CS5: Install failed

ERROR: - AdobeCMaps CS5: Install failed

ERROR: - AdobeColorNA CS5: Install failed

ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed

ERROR: - Required Common Fonts Installation: Install failed

ERROR: - Adobe SwitchBoard 2.0: Install failed

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - AdobeColorPhotoshop CS5: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Recommended Common Fonts Installation: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

-------------------------------------------------------------------------------------

Help would be much appriciated

/Andreas

This topic has been closed for replies.

Show previous replies

R

rootadmin21

Participant

I am facing the exact same problem as the first post person was ??

did his problem got solved if yes then wats the solution if not then shame on you Adobe !!

Anshum Arora

Participating Frequently

@rootadmin21- Are you also observing exit code 6 while installing. Can you please try to run "Microsoft_VC80_ATL_x86.msi" present inside "AdobePhotoshop12-English\payloads\Microsoft_VC80_ATL_x86" of your setup folder and let me know the results.

Note: This issue seems to be due to the inability of VC runtimes to run on machine with insufficient write previliges.Morover , we are in discussion with the first user who faced this problem.

X

xJIEXx

Participant

When install Microsoft_VC80_CRT_x86 and Microsoft_VC80_ATL_x86 an error:

Made as saying nightmarebr, it did not help.Tried to run as administrator, it also does not help.

A

Anonymous

i got a PM by someone named KarenStores, who said she worked

in the store, she asked me about my checksums on my download (if the files where correctly downloaded and not broken), they where (what i could see) correct and if so, we may have someone at (adobe?) who could help us get in contact with the devs (or what it now is called) or adress this problem to someone who could help us to solve it.

/Andreas

J

Jose Suro

Participant

I had the same problem for the las three days. I then ran all the MSI installs separately and it installed both Photoshop 32 and 64, albeit with some errors:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 4 error(s), 2 warning(s)

WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

ERROR: The following payload errors were found during install:

ERROR: - Adobe Media Player: Install failed

ERROR: - AdobeHelp: Install failed

ERROR: - Adobe AIR: Install failed

-------------------------------------------------------------------------------------

THANKS!!

Jose Suro

Anshum Arora

Participating Frequently

@Jose Suro: Is your Photoshop working fine inspite of install errors ?

J

Jose Suro

Participant

Yes it is.

Jose

L

logonaniket

Participant

@sebastian The problem is only with Windows 7 x64 machines...

@Anshum Arora Yeah we can but what you would like to do?I have Team Viewer

A

Anonymous

I also have team viewer if needed

P

PKPhotoStudio

Participating Frequently

Has adobe adressed this issue yet? Is this problem showing up in the full version? I have the trial installed and the full on order.

S

sebastian___

Participant

After reading all these problems, I was sure it will not install in win XP - especially because I have Sp2 and the minimum requirements are win xp sp3.

Surprise in windows xp sp 2 is installing and works perfect

Better than CS4. Also the graphics hardware acceleration seems to be better than in CS4

There's only one bug (also existing in CS4) the close minimize and maximize buttons sometimes are replaced by the default looking windows buttons from the classic interface skin.

EDIT : also I didn't have to use "run as admin" or something. Just installed normal and everything went smooth

L

logonaniket

Participant

Finally I lost it!!!

Adobe Photoshop CS5 installation is pathetic on Windows 7 x64

I got smooth installation with Dreamweaver cs5 but photoshop is seriously annoying...

I have tried each and every method for install, including the above included with changing registry permissions and subincl commands...nothing worked up.. I am still getting EXIT CODE:6 with 56 errors

I think I have to remain sticked with Photoshop CS5

Anshum Arora

Participating Frequently

@logonaniket: Can we setup a remote desktop session now ?

A

Anonymous

Sorry I missed you, let me know when you are available again?

N

nightmarebr

Participant

THE SOLUTION!!!

Try install all .MSI files

If you receive this error:

Go to regedit, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components, find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,

Right click in key, and click in Permissions

Click, Advanced:

Click in ADD

Click Advanced:

Click Find Now, and select de first option, Administrator, and click OK:

Select FullControl, ad clique OK.

And, click APPLY

If receive any questions, click YES.

Do IT for ALL .msi, that you received ERROR.

Done it, install ADOBE PHOTOSHOP CS5 normally.

L

logonaniket

Participant

Nice try but still no install on my x64 machine

I am unable to install even after changing the permissions..I think permissions are not changing fully...

Anshum Arora

Participating Frequently

Do I have to turn UAC ON on Windows 7?

Yes accepting UAC means you are authenticating as Admin , have you tried setting permissions to all the keys ? Was pretty long method to resolve the issue.

V

vertus-design

Participant

The same problem installing CS5 MC Trial.

As I see, the problem is in Microsoft_VC80_CRT_x86.

It does not install even by direct .msi load.

The error while .msi install:

How can I override this?

Maybe, just to try to remove somewhere in install package any information about this "Microsoft_VC80_CRT_x86", so it won't be installed at all while installation?

Why I need this "Microsoft_VC80_CRT_x86" if I've got Windows7 x64 with all the latest updates?

P

PKPhotoStudio

Participating Frequently

Here's m system info: Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x32

Operating System: Windows 7 64-bit

Version: 6.1

System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 1828 MHz

Built-in memory: 3070 MB

Free memory: 1458 MB

Memory available to Photoshop: 2556 MB

Memory used by Photoshop: 60 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: False.

OpenGL Crash File: Not Detected.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce 8600M GT/PCI/SSE2

Display: 1

Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440

Video Card Number: 1

Video Card: NVIDIA GeForce 8600M GT

Driver Version: 8.17.11.9716

Driver Date: 20100316000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode: 1440 x 900 x 4294967296 colors

Video Card Caption: NVIDIA GeForce 8600M GT

Video Card Memory: 256 MB

Serial number: Tryout Version

Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\

Temporary file path: C:\Users\PHILIP~1\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 462.7G, 382.8G free

Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2010/03/10-08:31:04 61.423599 61.423599

adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986

AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0

AdobeOwl.dll Adobe Owl 2010/03/29-17:44:28 3.0.91 61.425789

AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954

AdobePDFL.dll PDFL 2010/03/04-10:02:26 61.281542 61.281542

AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021

AdobeXMP.dll Adobe XMP Core 5.0 61.134777

AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777

AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777

adobe_caps.dll Adobe CAPS 3,0,116,0

adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000

AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976

AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978

AGM.dll AGM 2010/03/10-08:31:04 61.423599 61.423599

ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30

aif_core.dll AIF 2.0 53.422628

aif_ogl.dll AIF 2.0 53.422628

amtlib.dll AMTLib 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000

amtservices.dll AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000

ARE.dll ARE 2010/03/10-08:31:04 61.423599 61.423599

asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1

AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978

AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978

Bib.dll BIB 2010/03/10-08:31:04 61.423599 61.423599

BIBUtils.dll BIBUtils 2010/03/10-08:31:04 61.423599 61.423599

boost_threads.dll DVA Product 5.0.0

cg.dll NVIDIA Cg Runtime 2.0.0015

cgGL.dll NVIDIA Cg Runtime 2.0.0015

CoolType.dll CoolType 2010/03/10-08:31:04 61.423599 61.423599

data_flow.dll AIF 2.0 53.422628

dvaadameve.dll DVA Product 5.0.0

dvacore.dll DVA Product 5.0.0

dvaui.dll DVA Product 5.0.0

ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205

FileInfo.dll Adobe XMP FileInfo 5.0 61.134777

icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896

icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896

image_flow.dll AIF 2.0 53.422628

image_runtime.dll AIF 2.0 53.422628

JP2KLib.dll JP2KLib 2010/02/24-17:43:58 61.131544 61.131544

libeay32.dll The OpenSSL Toolkit 0.9.8g

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0

LogSession.dll LogSession 2, 0, 1, 11

MPS.dll MPS 2010/02/24-17:43:58 61.421978 61.421978

msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927

msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926

msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0

msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927

msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926

msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4

msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927

msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CS5 CS5

Plugin.dll Adobe Photoshop CS5 CS5

PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 2.0.0.746

PSArt.dll Adobe Photoshop CS5 CS5

PSViews.dll Adobe Photoshop CS5 CS5

SCCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205

shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300

ssleay32.dll The OpenSSL Toolkit 0.9.8g

tbb.dll Threading Building Blocks 2, 1, 2009, 0201

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 1.0.0.64 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.64

WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423

wu3d.dll U3D Writer 9.3.0.113

Installed plug-ins:

3D Studio 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Accented Edges 12.0

ADM 3.11x01

Angled Strokes 12.0

Average 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Bas Relief 12.0

BMP 12.0

Camera Raw 6.0

Chalk & Charcoal 12.0

Charcoal 12.0

Chrome 12.0

Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Collada 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Color Halftone 12.0

Colored Pencil 12.0

CompuServe GIF 12.0

Conté Crayon 12.0

Craquelure 12.0

Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Crop and Straighten Photos Filter 12.0

Crosshatch 12.0

Crystallize 12.0

Cutout 12.0

Dark Strokes 12.0

De-Interlace 12.0

Dicom 12.0

Difference Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Diffuse Glow 12.0

Displace 12.0

Dry Brush 12.0

Embed Watermark 4.0

Entropy 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Extrude 12.0

FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Fibers 12.0

Film Grain 12.0

Filter Gallery 12.0

Fresco 12.0

Glass 12.0

Glowing Edges 12.0

Google Earth 4 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Grain 12.0

Graphic Pen 12.0

Halftone Pattern 12.0

HDRMergeUI 12.0

IFF Format 12.0

Ink Outlines 12.0

JPEG 2000 2.0

Kurtosis 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Lens Blur 12.0

Lens Correction 12.0

Lens Flare 12.0

Lighting Effects 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Liquify 12.0

Matlab Operation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Maximum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Mean 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Median 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Mezzotint 12.0

Minimum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Mosaic Tiles 12.0

Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Neon Glow 12.0

Note Paper 12.0

NTSC Colors 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Ocean Ripple 12.0

OpenEXR 12.0

Paint Daubs 12.0

Palette Knife 12.0

Patchwork 12.0

Paths to Illustrator 12.0

PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Photocopy 12.0

Photoshop 3D Engine 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Picture Package Filter 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Pinch 12.0

Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Plaster 12.0

Plastic Wrap 12.0

PNG 12.0

Pointillize 12.0

Polar Coordinates 12.0

Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Poster Edges 12.0

Radial Blur 12.0

Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Range 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Read Watermark 4.0

Reticulation 12.0

Ripple 12.0

Rough Pastels 12.0

Save for Web & Devices 12.0

ScriptingSupport 12.0

Send Video Preview to Device 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Shear 12.0

Skewness 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Smart Blur 12.0

Smudge Stick 12.0

Solarize 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Spatter 12.0

Spherize 12.0

Sponge 12.0

Sprayed Strokes 12.0

Stained Glass 12.0

Stamp 12.0

Standard Deviation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Sumi-e 12.0

Summation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Targa 12.0

Texturizer 12.0

Tiles 12.0

Torn Edges 12.0

Twirl 12.0

U3D 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Underpainting 12.0

Vanishing Point 12.0

Variance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Variations 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Video Preview 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Water Paper 12.0

Watercolor 12.0

Wave 12.0

Wavefront|OBJ 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

Wind 12.0

Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])

ZigZag 12.0

Plug-ins that failed to load: NONE

Flash:

Flash

Mini Bridge

Access CS Live

CS News and Resources

Flash

Kuler

CS Review

Installed TWAIN devices: NONE

M

MrTimSmith

Participant

I was having the same issue. Turns out the problem I had with installing was because I changed some drive letters after I installed Windows. So I went into the registry and found every reference to the old drive letter and changed it. Now I'm good to go. If you have any partitions/drives other than your system drive and you've changed their drive letters at some point it's worth looking into.

A

Anonymous

I don't think that is my issue but I thank you for the tip

A

Anonymous

I am trying to install CS5 Upgrade on Windows Vista 32 Bit and getting the same

errors

UAC is off

Virus is off

Firewall is off

booted to safe mode

tried running setup as administrator

Seems like no0 matter what I have tried it is same error every time and its at about 12%

Here is log file

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 43 error(s), 41 warning(s)

WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:

Family: Photoshop

ProductName: Adobe Photoshop CS5 Core_x64

This parent relationship is not satisfied, because this payload is not present in this session.

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - Microsoft_VC90_CRT_x86: Install failed

ERROR: - Adobe Photoshop CS5 Support: Install failed

ERROR: - Adobe Bridge CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed

ERROR: - Adobe XMP Panels CS5: Install failed

ERROR: - Photoshop Camera Raw: Install failed

ERROR: - AdobeColorCommonSetCMYK: Install failed

ERROR: - Adobe Mini Bridge CS5: Install failed

ERROR: - AdobeColorJA CS5: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - PDF Settings CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - AdobeColorEU CS5: Install failed

ERROR: - AdobeTypeSupport CS5: Install failed

ERROR: - AdobeColorVideoProfilesCS CS5: Install failed

ERROR: - AdobeColorCommonSetRGB: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - AdobeOutputModule: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR: - AdobePDFL CS5: Install failed

ERROR: - AdobeCMaps CS5: Install failed

ERROR: - Required Common Fonts Installation: Install failed

ERROR: - Adobe SwitchBoard 2.0: Install failed

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - AdobeColorNA CS5: Install failed

ERROR: - AdobeColorPhotoshop CS5: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Recommended Common Fonts Installation: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - AdobeJRE: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

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Anshum Arora

Participating Frequently

@ artdecorportraits : dec9 suggested a good way to continue with installation. Can you try to do same i.e Rebooting your system then giving full Admin rights to installer and then try install Photoshop. Logging remotely into one of the machines will help narrow down the root cause for this issue and the solution will be available for all to follow.

Also, share the complete log file kept at ProgramFiles/CommonFile/Adobe/Installer/Adobe Photoshop CS5.log

A

Anonymous

I had run an uninstall so no complete log but when I run setup again I will include th

at report

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