Export As not working properly (Ctrl+Alt+Shift+W)

Forum|Forum|7 years ago
November 27, 2018
4 replies
1764 views

I can't export an artboard like before. It takes too much time and showing the above warning.

Running on latest photoshop and windows 10

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Encore to Photoshop... Mod]

photoshop export as

This topic has been closed for replies.

PECourtejoie

Community Expert

Hello, can we see your layers panel, which assets are selected?

What are the settings for export preferences?

Can you click on a warning somewhere?

See this video tutorial:https://helpx.adobe.com/photoshop/how-to/export-image-web.html

or this article on the subject: https://creativepro.com/save-and-export-photoshop-files-effectively/

Theresa J

Community Expert

Can you share a screen capture of the entire export as window? Is the image and size selected in the left panel of the window?

J

JCherianAuthor

Known Participant

K

Katie Houghton

Inspiring

Try resetting your preferences. I do not know of any bugs in that area.

Trough the Photoshop Dialog Box

1. Open Preference by PC: Edit>Preferences>General (CTR+K) or Mac Photoshop>Preferences>GeneralCMD+K

2. Click on "Reset Preferences on Quit" button.

3. Choose Ok in the dialog box warning you it will reset on restart.

4. Quit Photoshop

5. Restart Photoshop

On Restart

1. Hold down PC: CTR+ALT+SHIFT or Mac: CMD+OPT+SHIFT when you restart Photoshop

2. A dialog box will come up to ask if you would like to reset preference. Choose "Yes".

(If you do not see the dialog box you held down the modifiers prior to launching the application or to late. To get around this issue you can hold the modifiers prior to launching the application from the creative cloud application.)

J

JCherianAuthor

Known Participant

Yeah I tried that...but no result... The thing is it will come but I have to wait 2 or 3 minutes...Still then this error shows

K

Katie Houghton

Inspiring

Have you updated Photoshop. I noted they have just come out with a 20.0.1 which is supposed to fix issues they have found in the new release.

Also try clearing the cache: Click the edit>Purge> All (there are a few options for clearing the cache)

I should ask, what version of Photoshop are you running and if you are running an older version make sure it is updated too.

I think this might have been a problem in an earlier version but I am not aware of the issue in the current version. Also let us know if you are running Adobe on a Mac or PC. More information is usually better when trying to figure out why something is not working.