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RandiRushe
Known Participant
December 15, 2014
Question

I receive the message: "The extension could not be loaded because it was not properly signed."

  • December 15, 2014
  • 21 replies
  • 89624 views

When I try to open the Library in Photoshop, I receive the message: "The extension could not be loaded because it was not properly signed." It worked last week, but now I get this message and the Library is completely empty in Illustrator. My Library has stuff in it and I can see it on my iPad Apps.

    21 replies

    Jumpenjax
    Community Expert
    JumpenjaxCommunity Expert
    Community Expert
    December 28, 2022

    https://youtu.be/0YuJdeIBwGM

     

    Try this video.

    Lee- Graphic Designer, Print Specialist, Photographer
    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    December 27, 2022

    Some Mac-specific notes that I had kept when this was common back in the day for plug-ins (not extensions)... Posted just in case it helps somebody.

     

    Workaround for old plug-ins not created for macOS 10.15

    For older plug-ins that are not notarized, customers with Admin user privileges can remove the quarantine flag by using the following Terminal.app command if the plug-in is installed in the Photoshop application plug-ins folder:

     

     

    sudo xattr -r -d com.apple.quarantine /Applications/Adobe\ Photoshop\ 2019/Plug-ins/<plug-in-name>

     

     

    Or, use the following command if the plug-in is installed in the shared Creative Cloud plug-ins folder:

     

     

    sudo xattr -r -d com.apple.quarantine /Library/Application\ Support/Adobe/Plug-Ins/CC/<plug-in-name>

     

     

    You would obviously need to change the file path and or plug-in name as required.

    I
    Imtiaz22776094dxlf
    Participant
    January 22, 2022

    thi is don in one click

    make file .reg from .text and double  click and don

    mean copy this down text and past text document and save .reg file 

     

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Adobe\CSXS.11]
    "LogLevel"="1"
    "PlayerDebugMode"="1"

     

      A
      atmospheric_blue
      Participant
      April 11, 2020

      I found a solution for photoshop CC 2020. Close your Photoshop. Copy and Paste the following into a text file, save it as reg file (literally change the .txt in the back into .reg and save). Then double click on it to run. Open Photoshop and extension should load now.

       

      Windows Registry Editor Version 5.00

      [HKEY_CURRENT_USER\Software\Adobe\CSXS.6]
      "PlayerDebugMode"="1"
      [HKEY_CURRENT_USER\Software\Adobe\CSXS.7]
      "PlayerDebugMode"="1"
      [HKEY_CURRENT_USER\Software\Adobe\CSXS.8]
      "PlayerDebugMode"="1"
      [HKEY_CURRENT_USER\Software\Adobe\CSXS.9]
      "PlayerDebugMode"="1"
      [HKEY_CURRENT_USER\Software\Adobe\CSXS.10]
      "PlayerDebugMode"="1"

        I
        Icengray
        Participant
        April 23, 2021

        Having the same issue but MAC. Any idea how to do this?

          A
          AjinkyaPatil
          Participating Frequently
          December 27, 2022

          If an error occurs not signed properly then open quit photoshop and open the terminal and paste this and try till it works last worked for was till 14

           

          (defaults write com.adobe.CSXS.8 PlayerDebugMode 1 )

          (defaults write com.adobe.CSXS.9 PlayerDebugMode 1 )

          (defaults write com.adobe.CSXS.10 PlayerDebugMode 1 )

           

            P
            prasadr82021478
            Participant
            November 14, 2017

            This solution worked for me on photoshop cc 2018

            Open Terminal, type:

            defaults write com.adobe.CSXS.8 PlayerDebugMode 1

            Then press return

            exit

            Then press return

            Good luck

            D
            Dnilox
            Known Participant
            March 19, 2020

            This solution worked for me on photoshop cc 2020 (Now with a 9 after CSXS.)

             

            Open Terminal, type:

            defaults write com.adobe.CSXS.9 PlayerDebugMode 1

            Then press return

            exit

            Then press return

             

            And once again.... Good luck.

            A
            Anonymous
            June 6, 2017

            I install the Adobe Photoshop cc 14,but when i open it ,i have the same problem.maybe it's version of china or just free ,so i can't fix the problem by using tips given by you ,but who can help?

            javithm59842254
            javithm59842254
            Participant
            March 27, 2017

            Simple Copy paste the Folder into "C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\"

            if folder CEP and extension not found create one

            Premiopolis
            Premiopolis
            Inspiring
            December 2, 2016

            I'm on Mac OS 10.11.16 using Adobe Photoshop 2017, having the same problem.

            Tried a number of the above solutions

                 - Deleting prefs using Command-Option-Shift on launch

                 - Preferences > Enable Generator / Allow Extensions to Connect To the Internet / Load Extension Panels

                 - Tested using one of Davide Barranca's extensions from GitHub - undavide/PS-Panels-Boilerplate: Boilerplate code and examples for Adobe Photoshop CC (and following) HTML Panel…​

            Getting the same error in all cases.

            A
            AlexUnder Boots
            Known Participant
            July 12, 2016

            win - HKEY_CURRENT_USER/Software/Adobe/CSXS.7

            add String PlayerDebugMode=1

            mac Terminal

            defaults write com.adobe.CSXS.7 PlayerDebugMode 1

            exit

              S
              saeido63836198
              Participant
              January 7, 2017

              WORK GREAT .

              In beauty retouch Academy Panel 3.1 in photoshop cc 2017. TNX 

              SG...
              Adobe Employee
              SG...
              Adobe Employee
              January 10, 2017

              Hi,

              A quick note to mention that the workaround employed,  changing the reg key or .plist value of PlayerDebugMode to 1, is introducing a security vulnerability to your system. The warning message is there to warn that an extension on your system is not properly signed and might be insecure.

              To set it back to a secure state, change the '1' value to '0'. If you get the message again, you'll want to try and find the extension that is trying to load and remove it from your system, and ask the publisher of that extension for a properly signed extension.

              regards,

              steve

                M
                m.motassem
                Participant
                July 3, 2016

                Guys Just change CSXS.6 to CSXS.7

                This solution worked for me on photoshop cc 2015.5

                Open Terminal, type:

                defaults write com.adobe.CSXS.7 PlayerDebugMode 1

                Then press return

                Good luck

                  samuell85803010
                  samuell85803010
                  Participant
                  August 2, 2016

                  What is terminal? Command prompt?

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