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Tammy_UA
Tammy_UA
Participating Frequently
August 23, 2018
Question

Image color appears different on separate computers

  • August 23, 2018
  • 3 replies
  • 1398 views

Hello,

Someone created a 300dpi TIF image on their computer.  It was sent to me zipped via WeTransfer.  When I unzipped it the file had a pink background.  The image was suppose to have a white background.  The creator of the image double checked and said the background is white on his computer.  What can be the cause of this?

Thank you.

    This topic has been closed for replies.

    3 replies

    D
    DaveJCummings
    Community Expert
    August 23, 2018

    As others have said,  the color calibration could be off on one of the computers.  its really easy for that to happen.

    Mike_Gondek10189183
    Mike_Gondek10189183
    Community Expert
    August 23, 2018

    The color calibration or management may be off on one of the computers. Hardware calibrators are very economical nowadays, but you can color calibrate the pink monitor to  get a white using  Mac Finder >> preferences >> display >> color. Windows may have something similar in the same area.

    '

    Also check you all use the same color management

    edit >> color settings

    If this does not resolve your issue, please post a screenshot of your color management settings on the pink computer, and anything else that may help us to help you.

    D Fosse
    D Fosse
    Community Expert
    August 23, 2018

    MikeGondek  wrote

    Also check you all use the same color management

    edit >> color settings

    No, this is not required and not a problem. There is no need for color settings to be the same. It should always display correctly regardless.

    It could be a defective or corrupt monitor profile, but that is unrelated to document profiles and a separate problem. In any case it impossible to say without seeing what "pink" means. It could be anything from Quick Mask to a slightly off monitor white point..

    Tammy_UA
    Tammy_UAAuthor
    Participating Frequently
    August 23, 2018

    The image appears less pink on the monitor. It’s when it prints that it is really pink.

    D Fosse
    D Fosse
    Community Expert
    August 23, 2018

    Screenshot please, preferably including the whole Photoshop workspace on your end.

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