Mac: Local items keychain window pops up every hour

Forum|Forum|4 years ago
February 24, 2021
2 replies
3643 views

User has Creative Cloud, Photoshop and Illustrator. Every hour he gets a pop up that says:

"Adobe_CCXProcess wants to use the Local Items Keychain" or "Node wants to use the Local Items Keychain".

Entering the Password makes it go away BUT it comes back within an hour.

Don't tell me to reinstall because it has been done twice and the issue continues.

What else have I done to troubleshoot:

1. Uninstalled using the Adobe Removal Tool. Reinstalled CC, Photoshop and Illustrator and removed all entries in Keychain Access and reset the Keychain.

2. Reset the Keychain multiple times.

3. Deleted the Local Items folder in ~/Library/Keychains and restarted.

4. Unlocked the login keychain

System is running Mac OS X 10.14.6

Versions:

Adobe Illustrator.app	25.2.0	/Applications/Adobe Illustrator 2021/Adobe Illustrator.app
Adobe Photoshop 2021.app	22.2.0	/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app

Creative Cloud.app

5.3.2.471

Problem or error

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C

Clayton28098372xls2

New Participant

SCREW what anyone else says here. This happened to me after I created a new user on my computer and tried to use adobe CS on Monterrey mac OS. go to finder, on the "go" menu "go to folder" then ~/library/ find the keychain folder and open it. there will be a folder that says E8DL238DG57F or some random set of characters. TRASH and EMPTY TRASH. Restart your computer. it will rebuild your local keychain and you're golden!