Photoshop 2020 closes right after opening

New Here ,
Oct 25, 2019 Oct 25, 2019

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Title says it all 
i just open my PS and as soon as the interface loads it closes with no error message or anything , it just closes
anyone has an idea on how to solve this ? 

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Bug, Crash or freeze, Problem or error

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Adobe Community Professional ,
Oct 25, 2019 Oct 25, 2019

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I think you may have Photoshop CC 2019.

Try resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.

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Advocate ,
Oct 25, 2019 Oct 25, 2019

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> Try resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.

Which seems to be difficult since Negui14 told us that PS closes as soon as it is launched.

Negui14, try to press and hold Alt+Ctrl+Shift (Windows) or Option+Command+Shift (Mac) as you start Photoshop. Maybe PS will have enough time to reset the Preferences before crashing.

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Adobe Community Professional ,
Oct 25, 2019 Oct 25, 2019

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Also, you might want to confirm whether you are using the latest version of Photoshop (Photoshop CC 2019, version 20) or Photoshop Elements 2020 (just released, but a different forum).

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Adobe Community Professional ,
Oct 25, 2019 Oct 25, 2019

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Are you using Photoshop Elements?

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New Here ,
Nov 05, 2019 Nov 05, 2019

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I had the same problem and found a simple soulution - open Photoshop from a .psd file. It should work ok, than after closing Ps should open again normally.

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New Here ,
Nov 22, 2019 Nov 22, 2019

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I have to say Thanks

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New Here ,
Jan 07, 2020 Jan 07, 2020

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bro it does not work for me

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New Here ,
May 12, 2021 May 12, 2021

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thanks a lot. this tip worked for me. PS 2020. It's now opening fine.

 

 

 

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New Here ,
Nov 09, 2019 Nov 09, 2019

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I solved that problem by closing the Creative Cloud and ending all CC tasks from the Task Manager. then reopened it and signed-in

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New Here ,
Apr 22, 2020 Apr 22, 2020

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I found C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe , started it, then found CCXProcess in Task Manager, killed it. And it solved the problem.

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New Here ,
May 10, 2020 May 10, 2020

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Edit: I closed Creative Cloud Desktop directly from the application and then closed CCXPROCESS.EXE. Then it didn't restart. Thanks!

 

I did that but it did not solve my problem. What should I do? I can see that photoshop is installed in my 'Add or Remove Programs'

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New Here ,
May 07, 2020 May 07, 2020

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.

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New Here ,
May 07, 2020 May 07, 2020

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Something works over here as of May 2020 for Photoshop CC 2020  PC version...

I went to the control panel, then uninstall/repair option and repaired the adobe creative cloud app. then restarted it, and now my PS opens and doesn't close unexpectedly.

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Just Update the Creative Cloud app. It works

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New Here ,
Oct 15, 2020 Oct 15, 2020

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Yes, after weeks of opening my PS and as soon as the interface loads it closes with no error message or anything. I found that first uninstall all adobe aplications, run the Adobe Cleaner Tool, do a general search for ADOBE and delete, then open keychain (MAC) do another Adobe search in passwords and delete. Reinstall and it should work. FYI, you might skip to Keychain first and see if that works.

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