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Inspiring
May 8, 2015
Question

Photoshop CC Extremely Slow Startup

  • May 8, 2015
  • 36 replies
  • 62987 views

Photoshop CC 2014.2.2 is taking maybe 1 to 2 minutes after opening the application before I can open a file or create a new one. The menus just freeze and you can't interact. The mouse pointer is very slow and jerky across the screen. If I flip to another application it operates just fine so I don't think it's a memory issue.

I don't think I have made any changes to make this happen, just started out of the blue. Obnoxious.

Windows 8.1, 64bit.

This topic has been closed for replies.

36 replies

Participant
February 27, 2022

6 years later, still super slow. I hope Photoshop is replaced by Figma. 

Inspiring
February 18, 2022

Photoshop 23.2.0 It has been weeks of horrible performance. The moment I disabled Present Synching and closed the libraries tab everything was fast again.

Stay away fron synching if you photoshop starts slow with the neverending circling wheel.

DAVIDE PEPE
Known Participant
April 17, 2021

Same problem here! No plugins installed. I guess it's a creative cloud problem that every time try to synchronize what you have in the cloud. If that's really the issue, please adobe allow your users to get rid of it or to disable creative cloud interaction with the entire cc suite.

Participating Frequently
March 17, 2021
vdriver6661
Participant
February 3, 2021

I had the same problem, where Photoshop would take ages to start up or to open a file on a brand new top spec PC (Ryzen 5900X, RTX 3080, 32GB RAM, 1TB NVMe SSD). It was driving me crazy. But today I finally managed to fix it by going into NVIDIA Control Panel -> Display -> Set up G-SYNC and switching from "Enable for windowed and full screen mode" to just "Enable for windowed mode" (because I obviously still want to use G-SYNC for my full screen games). Now Photoshop works like a charm. I hope this helps someone.

vdriver6661
Participant
February 3, 2021

"Enable for windowed mode" 


By @vdriver6661


Ouch, I meant "Enable for fullscreen mode". Why is there no edit button? 

FineLine28
Participant
August 28, 2018

I see that this is an old thread but it popped up when I googled "photoshop taking a long time to start up".  None of the above things worked for me.  I just installed photoshop on a brand new pc and it was taking about 3 minutes to start up.  I realized that I was never prompted to install Adobe AIR during this installation (which has been typical in my experience).  I went to the website, downloaded it, and now Photoshop starts up in less than five seconds.  Yay!

david.katzner
Participant
August 28, 2018

I’ll try it. Thanks!

Inspiring
May 2, 2018

Just bumped in to this.

I'm new to Adobe CC and just paid for a year. Downloaded Photoshop and some other apps. The first thing I did was startup Photoshop and OMG, my first impression of this software is really horrible. I Cant belief I just paid 725 euro's for this.!

Using a newly fresh - last night - installed Windows 10 1803, Intel i7, 16GB ram, NVidia GTX 780 on 3 monitors with 3 SSD disks.

I do have a lot of other software installed: Numerous development tools and languages (Python, Haxe, VS 2017, Java, etc (most tools are registered in the %PATH%)). Also I have Cubase with a decent VST library... Perhaps part of the problem?

@ungoul Would you be so kind to share your solution? (Put it in a zip and share it though some cloud storage perhaps?)

Known Participant
May 2, 2018

After setting up the performance preferences here: Optimize performance Photoshop CC the best I could do was disable the CC Libaries wherever possible, and make sure that Library window is removed from the GUI. Adobe really ruined the library feature by connecting it up to the cloud, especially in InDesign.

Other than that there's not a lot more to do. It takes ages to start the software - we have to live with it. I don't mind that to be honest, since we only use Photoshop for doing specialised work. What really bugs me with Adobe CC is Acrobat DC, which seems to take two minutes to open a PDF documents - and that's AFTER I have done all the tricks to speed it up!

Known Participant
April 9, 2018

I think I got it figured out and this is definitely a bug... I worked on a file on an external hard drive. The drive has been removed since I worked on the file, but that file is still being referenced in the "Recent Files" list when Photoshop starts. Photoshop is looking for the file or files and cannot find it, and this is causing the slow startup.

I changed the Recent Files to 0 under Preferences-->File Handling and that solved the issue. Photoshop starts up as normal again.

March 10, 2018

I downloaded driver boost and on the tools section I clicked clean unplugged data devices, this seems to have helped with the startup time.

Participant
December 14, 2017

I started experiencing similar issues a few weeks ago. Photoshop would appear to freeze immediately after showing the workspace. Clicking the menu bar would do nothing. Extension panels remain empty. Can't even move the window. Other applications on my computer continue to work normally. After being completely stuck for about a minute, Photoshop would return back to normal. This is on Windows 10 x64, 2017 fall creators update.

None of the solutions offered in this thread made any difference. Finally, I went to the Device Manager to check my graphics card status. Selecting View > Show hidden devices revealed the Intel HD graphics device next to the AMD R9 280 that I actually use. Nothing is connected to the Intel graphics and I thought I had disabled the device. After uninstalling the device and one more reboot, Photoshop startup times are back to normal.

Hope this helps, Campo