Skip to main content
MVPilar
MVPilar
Participant
April 30, 2020
Question

Recovered .psd file won't open in Photoshop

  • April 30, 2020
  • 2 replies
  • 3708 views

Hi there. I recently accidentally deleted a folder with a couple .psd files and realised I needed one of them. I managed to find a program that recovers deleted files from the Recycling Bin, and so I got it back. The thing is, when opening the Properties window of that file, it's type seems to have changed to an ''Adobe Photoshop Image.21'' file, although it still shows up as a.psd file. Anyways, I tried opening it with Photoshop 2020 but it says the file type is not supported. Does anyone know if there's a way to actually recover this file?

 

Thanks in advance!

This topic has been closed for replies.

2 replies

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
April 30, 2020

Hi, you can try to open a flattened copy, navigate to the file, then hold down Shift+Alt (PC) / Shift+Option (Mac) and click open.

MVPilar
MVPilarAuthor
Participant
April 30, 2020

Hi, I tried doing that too, but when clicking on the file to open it, it just opens it's Properties window (by the way, I have Windows 10).

mglush
Community Expert
mglushCommunity Expert
Community Expert
April 30, 2020

Hi!

It could be an extension issue...does the file name have the .psd extension on it?

If it doesn't, can you add the.psd and hit ok and see if you can open it?

Michelle

MVPilar
MVPilarAuthor
Participant
April 30, 2020

Hi, the file name does have the .psd extension and even if I rename it, it still doesn't work. When opening it in Photoshop, it displays an error window that says ''Could not open the file because it is not a valid photoshop document''.

mglush
Community Expert
mglushCommunity Expert
Community Expert
April 30, 2020

I did a yahoo search on the error using this:

Could not open the file because it is not a valid photoshop document error

 

And here are two things I found:

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices