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Hello Adobe Community,
I have a pbm where it says that trial expired in adobe photoshop and adobe premiere pro.It says 'Buy Now'.When I click buy now nothing happens. Although the apps are working perfectly, but it is really annoying asking for purchasing while it is already purchased...
Any help is much appreactied.
Mohammed.
It sounds like you will need to contact Adobe directly. We are volunteer users here, not Adobe employees so cannot look at account issues.
https://helpx.adobe.com/contact.html
Note : Do not respond to anyone asking for account details on this forum , or by private message, scammers are known to operate here
Dave
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Hi
You might want to try the steps here:
https://helpx.adobe.com/uk/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Dave
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Thanks for replying . I actually tried it before.My subscription is active,I signed out and in,I updated all apps few hours ago and all are up-to-date, and used the Limited Access Repair tool to fix the host lines.But UNHOPEFULLY no change happened.
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It sounds like you will need to contact Adobe directly. We are volunteer users here, not Adobe employees so cannot look at account issues.
https://helpx.adobe.com/contact.html
Note : Do not respond to anyone asking for account details on this forum , or by private message, scammers are known to operate here
Dave
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Thanks for your help. I will be safe about scammers no worries. Thanks for your time.
Much appreacited...
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yes, I have same problem as you too. The photoshop and premiere pro had expired even though I got it free for teachers in the Philippines who undergone training in Adobe. Please consider our problem adobe. I'm very thankful that you gave this to us as free but why is this happens now?