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TheatricalMe
New Participant
February 7, 2014
Resuelto

Can't upload Videos to Facebook. Getting error message. Please help!

  • February 7, 2014
  • 2 respuestas
  • 26454 visualizaciones

Hello,

I've tried mulitiple times, but I can't upload a video to Facebook.  It goes through the whole process, and when it's done "uploading" it comes back with an Error Message - Unknown Error. 

Please help!

Thanks!

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de A_T__Romano

    Very helpful!  I can see where I goofed.  Trying it again now.  Thanks!


    TheatricalMe

    Thanks for the reply. Please excuse in post numbered 3. I was typing hard drive in one place and it got posted as "card". But, fortunately, I think you got the idea that I was mentioning at the place in the post. The system will not allow me to correct that.

    SG and all of us will be looking forward to your results.

    ATR

    2 respuestas

    T
    TSØ
    New Participant
    June 29, 2014

    I also have this problem. I don't want to register on YouTube to upload a video to Facebook.

    A
    A_T__Romano
    Inspiring
    June 29, 2014

    TSO

    You will need to clarify and give more details of your situation.

    What version of Premiere Elements are you using and on what computer operating system is it running?

    You wrote

    I don't want to register on YouTube to upload a video to Facebook.

    Who is saying that you should? You will need to open an account at the Facebook if that is where you want to upload

    video to. What is your concern...can you not upload a Premiere Elements Timeline to Facebook from the sharing section

    of whatever version of Premiere Elements that you have...alternately, can you not export your Timeline to a file saved to the

    computer hard drive and then upload that file to Facebook at the Facebook web site?

    Depending on your answers, please reply including

    a. project preset

    b. properties of what you have on the Timeline

    c. wording of any program errors that you are getting relating to upload to Facebook from within Premiere Elements sharing

    area

    More later.

    ATR

    A
    A_T__Romano
    Inspiring
    July 6, 2014

    Hi again,

    Saving the clip on my computer was successful, but not uploading it to Facebook. Probably it’s too big, it’s 843 MB; 3 min 45 in HD. Could this be why I got the “error unknown” message ?

    Then again, we seem to be quite a few encountering this problem. I do expect Adobe to fix this – this is not as hassle free as you advertise in promos and tutorials.

    But thanks for great help.

    TSO

    Fra: A.T. Romano

    Sendt: 2. juli 2014 20:32

    Til: Torgald Sørli

    Emne: Can't upload Videos to Facebook. Getting error message. Please help!

    Can't upload Videos to Facebook. Getting error message. Please help!

    created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <https://forums.adobe.com/message/6517018#6517018>


    TSO

    Thanks for the update.

    But, I would ask for clarification.

    I have never seen any Adobe posted limits for the Premiere Elements upload to Facebook feature, but....

    In the following online article posted about a year ago, the responder makes a distinction between Facebook

    unverified and phone-verified accounts.

    Unverified account limit = 100 MB 10 minutes

    Phone-verified account limit = 1024 MB 20 minutes

    Is there a limit to the size and the length of the video files that I can upload to Facebook? | Facebook Help Community …

    I suspect that the unverified account limit is what can be used in the Premiere Elements feature within the program

    and not the phone-verified one which can probably just be used for uploads to Facebook at the Facebook web site. But I do

    not know for sure at this time. There is a similar situation that exists with YouTube with its regular and extended time accounts

    and when and where you can use them. YouTube, I know first hand. I am not involved with Facebook in anyway.

    If that online article of over a year ago is correct for now....your 843 MB 3 minutes 45 seconds failed on file size if your account

    is one of those unverified ones. You could look into the Facebook phone-verified accounts to see if that resolves any of

    your Facebook issues.

    If you are exporting in Premiere Elements to a file saved to the hard drive for upload to Facebook at the Facebook web site, you might consider lowering the bitrate under the Advanced Button/Video Tab of the export preset to decrease the file size but still maintain quality.

    More later.

    ATR

    S
    Steve Grisetti
    Brainiac
    February 7, 2014

    How long is your video? Some sites have file size limitations.

    It could also be a transcoding error.

    Try outputting your video using Publish & Share/Computer/AVCHD with the YouTube HD preset and then upload this MP4 manually. Should look great!

    T
    TheatricalMeAutor
    New Participant
    February 7, 2014

    THanks for the tip.  I have Premiere Elements 12

    The pre-sets do not have a YouTube HD presets.  It only has a bunch of FLV presets that have various Flash versions in parenthasis.  What should I use?

    A
    A_T__Romano
    Inspiring
    February 7, 2014

    TheatricalMe

    What SG is suggesting is that, depending on your project settings, you can export your Premiere Elements 12 Timeline to a file and then upload that file which was saved to the computer card to YouTube at the YouTube web site.

    The export choice that he is suggesting for creating that file is

    Publish+Share

    Computer

    AVCHD

    with Presets = YouTube Widescreen HD

    The file obtained will have AVCHD video compression and a .mp4 file extension. The frame size will be 1280 x 720 @  24 progressive frames per second.

    If you wanted to customize the export settings here, then you would go to under Advanced Button/Video Tab and Audio Tab.

    To see if this works for you, you can leave the defaults and observe the results.

    ATR

    Add On...Responding to all SG's questions will expedite matters.

    Add On...If you are seeing flv offering, you are in the wrong place. You are in Publish+Share/Computer/Adobe Flash Video. There are several choices under Computer

    Adobe Flash Video

    MPEG

    AVI

    AVCHD

    Windows Media

    Image

    Audio

    The key is to scroll down to see the whole list. See scroll bar to right of list that you do see. Lots of people miss the options toward the bottom if they do not use the scroll.

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