Inspiring

Answered

Is PE 2024 stable while working on a project in Windows 11?

Forum|Forum|1 year ago
August 6, 2024
3 replies
1217 views

I had to reinstall PE 2022 on my new Dell XPS 8960 desktop. Windows 11 Home. Version 23H2, Processor i713700, RAM 64GB, 64-bit operating system x64-based. Graphic Card NVIDIA GeForce RTX 4060Ti. Driver version: 31.0.15.5241. Editing in 4K with 30 fps frame rate.

PE 2022 is very unstable. For example, when I add additional files and music to the project the application gets frozen and I get a pop-up: Premiere Elements is not responding. If I am lucky I can close the application if not, I eventually get a black screen and have to restart the desktop.

I did not have this kind of problems on my old desktop in Windows 10.

Questions:

1. Is it possible to make PE 2022 really work in Windows 11?

2. If I upgrade PE 2022 to PE 2024 will PE 2024 work smoothly in Windows 11?

3. Is there a video editing software on the market that works great in Windows 11 and also allows to publish a project on a blu-ray disc and also create ISO file?

Thanks. Lev.

Error or problem

This topic has been closed for replies.

Correct answer Steve Grisetti

I don't see anything here that would indicate an issue with your source video or your project settings. And you've certainly got plenty of power. Much more than I have! So I don't know why you're having issues with the program. It should roll fairly smoothly for you.

Hopefully John will see something I'm not.

Meantime it may seem counter-intuitive but go to the General page of your Preferences and UNCHECK Use Hardware Accelaration. This feature doesn't do much for performance and has been known to cause instability and other rendering problems. See if that makes a difference.

John T Smith

Community Expert

>NVIDIA GeForce RTX 4060Ti. Driver version: 31.0.15.5241

I have an nVidia GTX 1650 with driver 511.09 so your driver number is 'foreign' to me

I do know that Dell is 'sometimes' proprietary with hardware and drivers, so you might want to use the link I provided to see if nVidia has a driver for your card... and if Dell will allow you to install a driver from the card maker

Other than that, I don't have any other ideas

LevaltAuthor

Inspiring

Hi John,

I contacted Dell and it is what I have preinstalled on my desktop:

Graphics Card NVIDIA GeForce RTX 4060 Ti Studio Driver. Version 552.41. The latest version on https://www.nvidia.com/Download/index.aspx?lang=en-us is 560.81 with release date 8/06/2024. I can update it directly from NVIDIA website or through Dell. As of now, Dell says: There are no new updates.🙂 and knowing that I have Studio Driver I can live with it for now since it is compatible with PE 2022.

Lev.

John T Smith

Community Expert

>Graphic Card NVIDIA GeForce RTX 4060Ti. Driver version: 31.0.15.5241.

Studio driver or the Gaming driver that is the usual default offering?

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond

Editing in 4K with 30 fps frame rate.

Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

LevaltAuthor

Inspiring

Card NVIDIA GeForce RTX 4060Ti. Driver version: 31.0.15.5241. Have no idea if it is the Studio Driver or Game-Ready driver. No such info in the property of the card.

Media video clip info:

General
Complete name : D:\Video projects\2022_Caribbean Cruise\C0121.MP4
Format : XAVC
Codec ID : XAVC (XAVC/mp42/iso2)
File size : 107 MiB
Duration : 16 s 16 ms
Overall bit rate mode : Variable
Overall bit rate : 55.9 Mb/s
Frame rate : 29.970 FPS
Encoded date : 2023-12-14 15:43:04 UTC
Tagged date : 2023-12-14 15:43:04 UTC

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, Slice count : 8 slices per frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 16 s 16 ms
Bit rate mode : Variable
Bit rate : 54.1 Mb/s
Maximum bit rate : 60.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.218
Stream size : 103 MiB (97%)
Encoded date : 2023-12-14 15:43:04 UTC
Tagged date : 2023-12-14 15:43:04 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : xvYCC
Matrix coefficients : BT.709
Metas : 3
Codec configuration box : avcC

Audio
ID : 2
Format : PCM
Format settings : Big / Signed
Codec ID : twos
Duration : 16 s 16 ms
Bit rate mode : Constant
Bit rate : 1 536 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Bit depth : 16 bits
Stream size : 2.93 MiB (3%)
Encoded date : 2023-12-14 15:43:04 UTC
Tagged date : 2023-12-14 15:43:04 UTC

Other
ID : 3
Type : meta
Format : Sony Real Time Metadata
Codec ID : rtmd
Duration : 16 s 16 ms
Bit rate mode : Constant
Time code of first frame : 04:23:44;21
Encoded date : 2023-12-14 15:43:04 UTC
Tagged date : 2023-12-14 15:43:04 UTC
IrisFNumber_FirstFrame : 4.000000
FocusPositionFromImagePlane_FirstFrame : 100.000 m
AutoExposureMode_FirstFrame : Full Auto
AutoFocusSensingAreaSetting_FirstFrame : Center Sensitive Auto
ShutterSpeed_Time_FirstFrame : 1/350 s
CameraMasterGainAdjustment_FirstFrame : 0.00 dB
ElectricalExtenderMagnification_FirstFra : 100%
AutoWhiteBalanceMode_FirstFrame : Automatic

Music file:

General
Complete name : D:\Video projects\2022_Caribbean Cruise\05 - Magic Fly.mp3
Format : MPEG Audio
File size : 7.89 MiB
Duration : 4 min 20 s
Overall bit rate mode : Variable
Overall bit rate : 253 kb/s
Album : Magic Fly
Album/Performer : Space
Part/Position : 1
Part/Total : 1
Track name : Magic Fly
Track name/Position : 5
Track name/Total : 7
Performer : Space
Genre : Dance & DJ
Recorded date : 2009
Copyright : 1977: Nang
Cover : Yes
Cover type : Cover (front)
Cover MIME : image/jpeg
Comment : Amazon.com Song ID: 293516575

Audio
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo
Duration : 4 min 17 s
Bit rate mode : Variable
Bit rate : 256 kb/s
Channel(s) : 2 channels
Sampling rate : 44.1 kHz
Frame rate : 38.281 FPS (1152 SPF)
Compression mode : Lossy
Stream size : 7.84 MiB (99%)

Image
Format : JPEG
Width : 600 pixels
Height : 600 pixels
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Compression mode : Lossy
Stream size : 40.0 KiB (0%)

Picture:

General
Complete name : D:\Video projects\2022_Caribbean Cruise\Cayman Islands Beach.jpg
Format : JPEG
File size : 453 KiB

Image
Format : JPEG
Width : 2 048 pixels
Height : 2 048 pixels
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Compression mode : Lossy
Stream size : 453 KiB (100%)
ColorSpace_ICC : RGB

S

Steve GrisettiCorrect answer

Brainiac

I don't see anything here that would indicate an issue with your source video or your project settings. And you've certainly got plenty of power. Much more than I have! So I don't know why you're having issues with the program. It should roll fairly smoothly for you.

Hopefully John will see something I'm not.

Meantime it may seem counter-intuitive but go to the General page of your Preferences and UNCHECK Use Hardware Accelaration. This feature doesn't do much for performance and has been known to cause instability and other rendering problems. See if that makes a difference.

S

Steve Grisetti

Brainiac

The underlying programming for Premiere Elements hasn't changed in about a decade. Newer versions are not really more stable than other recent versions.

Stability is more often a result of the video you're editing and how close the program's Project Settings match your video specs. When you add your video to the timeline is there an orange line along the top of the timeline above your video? This indicates that there is not a clean match between video specs and project settings.

Where is your video coming from? What is the video's resolution and frame rate?

LevaltAuthor

Inspiring

Hi Steve,

My video is coming from Sony FDR-AX53 4K Ultra HD Handycam Camcorder. When I added my video to the timeline there was no orange line along the top of the timeline above my video. The orange line appears above a selected clip when I add an advanced adjustment for this clip. Project setting general: frame size 3840 x 2160. frame rate: 29.97 frames/second. The same setting is for any individual clip.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded