Pemiere Elements 2022 freezing when editing video

New Here ,
Dec 03, 2021 Dec 03, 2021

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Elements 2022 keeps freezing when attempting to add and edit clips on the timeline.  Fairly new computer, Dell Inspiron 15 5510, Windows 10 Home, running 11the generation Intel I7 13370, 16 gigabytes memory.  Any ideas?  Thanks.

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Freeze or hang

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Adobe Community Professional ,
Dec 03, 2021 Dec 03, 2021

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I assume you've got at least 100 gigs of free space on your hard drive. A full hard drive can cause this issue.

 

Otherwise, what is the format and resolution of your video and what device recorded it?

 

It could be a mismatch between your project settings and your video specs.

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Steve,  

These were old 8mm Kodak movies from the 50's-60's, and I had them digitized for editing.  I have 226 gigs. free space on drive and I set audio hardware to "none".  Still freezes when attempting to edit on timeline.  Copied here is the mediainfo:

omplete name : C:\Users\cragg\Desktop\8mm film\8mm film (1).m4v
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/iso2/avc1/mp41)
File size : 280 MiB
Duration : 28 min 56 s
Overall bit rate : 1 351 kb/s
Encoded date : UTC 2021-04-09 18:15:49
Tagged date : UTC 2021-04-09 18:15:49
Writing application : HandBrake 1.3.3 2020061300

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 28 min 56 s
Bit rate : 1 190 kb/s
Width : 718 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.115
Stream size : 246 MiB (88%)
Writing library : x264 core 157 r2935 545de2f
Encoding settings : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=30 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2021-04-09 18:15:49
Tagged date : UTC 2021-04-09 18:15:49
Color range : Limited
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601
Menus : 3
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 28 min 56 s
Bit rate mode : Constant
Bit rate : 152 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 31.5 MiB (11%)
Title : Stereo
Default : Yes
Alternate group : 1
Encoded date : UTC 2021-04-09 18:15:49
Tagged date : UTC 2021-04-09 18:15:49
Menus : 3

Menu
ID : 3
Codec ID : text
Duration : 28 min 56 s
Language : English
Encoded date : UTC 2021-04-09 18:15:49
Tagged date : UTC 2021-04-09 18:15:49
Bit rate mode : CBR
Menu For : 1,2
Duration_FirstFrame : 567
Duration_LastFrame : -65632
00:00:00.000 : Chapter 1
00:05:00.867 : Chapter 2
00:10:01.167 : Chapter 3
00:15:01.467 : Chapter 4
00:20:01.767 : Chapter 5
00:25:02.067 : Chapter 6
Bit rate mode : Constant

 

 

 

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Also,  I was able to use a product called "Wondershare" video editor and that worked, so, that points to a problem with Adobe, no?

 

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Screen Shot of Mediainfo:

 

ncwild_0-1638625209919.png

 

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Adobe Community Professional ,
Dec 03, 2021 Dec 03, 2021

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In addition to Steve's suggestion, check the Default Input in Audio Hardware preferences to "No Input".   Don't know why, but this has fixed freezing issues for some with previous versions.   Can you post a screen shot of your Audio Hardware preferences?

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Bill,

 

ncwild_0-1638614109971.pngncwild_1-1638614136294.png

 

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Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

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These are strange specs for a video. Not standard camcorder specs. 718x480 is sort of standard definition -- though you really don't see 4:3 video anymore.

 

You didn't say what device recorded it. It looks like it may have been some sort of digitized film or something else that's using specs that Premiere Elements doesn't like.

 

But if Wondershare has no problems with it, I'm glad you found a solution. Premiere Elements isn't always the best tool.

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