Premiere Elements 12 Video Editor Won't Open

Question

Good day,

I purchased Premier Elements 12 a good 5-10 years ago, and I realize it's an old product, but am I still able to use it? I've downloaded and restarted and uninstalled and reinstalled, over and over, to no effect. The Organizer tab of the software,when clicked, opens the Organizer just fine. For some reason, though, when I click the Video Editor tab and select "New Project" there is a purple/black loading bar that runs for 30 seconds or so but the sofware will not open.

Please advise,

Jordan

John T Smith · Answer

With NO supporting information there is NO way for someone to help

Mac or Windows and exact version of the operating system
CPU brand and model and clock speed
Amount of computer memory (RAM)
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives

IF WINDOWS

Two ideas that MAY work to install and/or run old programs in Windows 10 (and MAYBE Windows 11 ?)
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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