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Premiere Elements 2022 freezes on start

New Here ,
Apr 17, 2022 Apr 17, 2022

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Bought the package Premiere Photo and Video.

Photo works well no problems.

But Premiere Elements just will not start.

Tried to uninstall and reinstall with no effect.

The start up screen freezes with the graphics attached.

Running Windows 10 (64bit) on a Intel I7 with 16Bg ram.

 

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Crash , Error or problem , Freeze or hang

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correct answers 1 Correct answer

LEGEND , Apr 17, 2022 Apr 17, 2022

Which graphics card do you have?

 

Go to the Intel, AMD or nVidia web site and install the latest version of your GPUs firmware and drivers. This usually fixes this issue.

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LEGEND ,
Apr 17, 2022 Apr 17, 2022

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Which graphics card do you have?

 

Go to the Intel, AMD or nVidia web site and install the latest version of your GPUs firmware and drivers. This usually fixes this issue.

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New Here ,
Apr 27, 2022 Apr 27, 2022

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LATEST

Thanks Steve

That solved the problem👍

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Community Expert ,
Apr 17, 2022 Apr 17, 2022

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Do you have Windows Feature Experience Pack installed?

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