• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Elements 2022 freezes on start

New Here ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

Bought the package Premiere Photo and Video.

Photo works well no problems.

But Premiere Elements just will not start.

Tried to uninstall and reinstall with no effect.

The start up screen freezes with the graphics attached.

Running Windows 10 (64bit) on a Intel I7 with 16Bg ram.

 

TOPICS
Crash , Error or problem , Freeze or hang

Views

287

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Apr 17, 2022 Apr 17, 2022

Which graphics card do you have?

 

Go to the Intel, AMD or nVidia web site and install the latest version of your GPUs firmware and drivers. This usually fixes this issue.

Votes

Translate

Translate
LEGEND ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

Which graphics card do you have?

 

Go to the Intel, AMD or nVidia web site and install the latest version of your GPUs firmware and drivers. This usually fixes this issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

LATEST

Thanks Steve

That solved the problem👍

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

Do you have Windows Feature Experience Pack installed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines