Videoedditor wil not accept my file?

Forum|Forum|8 years ago
May 23, 2017
1 reply
312 views

Concerning Photoshop Element 14

Why comes this error when starting to uplod my file in a new project.

It is a MOV-fil on 750.000kb

This topic has been closed for replies.

Peru Bob

Community Expert

Your screenshot is too small for me to read.

What does the error message say?

kurtg94265741Author

New Participant

Here a bigger screen shot.

I have worked on the problem on my own, and my conclusion is that it is the

Moviefile that is not correct.

Premiere can work with never files form the same Drone Camera, so i hope i

will not see this problem in the future

The text in the dialog box is.

*This type of file is not supported, or the required codex is not

installed.*

2017-05-23 19:06 GMT+02:00 Peru Bob <forums_noreply@adobe.com>:

Videoedditor wil not accept my file? created by Peru Bob
<https://forums.adobe.com/people/Peru+Bob> in Premiere Elements - View
the full discussion <https://forums.adobe.com/message/9532163#9532163>

Ann Bens

Community Expert

Do you have Quicktime installed?

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