Videos does not show full frame/screen

[Gitte5C62]

Hi!

I was wondering if anyone here can help me. I have noticed at problem, when I'm going to download my project. It creates a boarder or frame around it, so it doesn't show full screen...or full frame. Don't know how to explain it otherwise. This boarder/frame can been no matter what I do. I have tried to edit my video preferences, pixel and...well, all the logic things I could think of. It still does not show full frame or screen - which ever term is correct, and it's driving me crazy!

Before and after editing. I have done nothing but edited it a bit.⬆

This is how it shows on Facebook.
As far as I know, the videos for my projects are recorded in HD.

Please, can someone tell me what to do??

Kind regards,

Gitte, Denmark

[Ann Bens]

Post screenshot:

clip properties

project settings/general

timeline monitor.

[Gitte5C62]

Sorry, I don't quite follow you?

[Steve Grisetti]

Right-click on your video clips and select Properties. What is this video's resolution?

Then go to the program's Edit menu and open Project Settings. What is listed on the General page?

Also, what is the source of your video and how did you record it? Is it from a camcorder or some other device?

What you have is a mismatch between your video specs and project settings. We can explore why later. First let's determine what each is.

[Gitte5C62]

Okay, super! I'll try that straight away.

[Gitte5C62]

Okay...here we go. I don't know, if it makes a difference, that I use a logo before and after the video and text in it. I also use one video clip during this video. Normally the videos are longer and therefore I use also use more clips over the main video.

Would I be completely mistaken, from viewing the screenshots, that the frames are anything but right?

(I didn't know where to look for it.)

Also, all the videos I make are recorded with my mobilephone. At least for now they are.

[Gitte5C62]

Only I can't edit the frame size...

[Steve Grisetti · Accepted solution]

You can't change your project settings from within the program. But I have a "hack" to work around that. As you can see from your screen shots, the project settings (640x480) are very different from your video size (1920x1080).

What is the first clip on your timeline? The program usually uses it to automatically set your project settings. If you are using something other than your mobile phone video as your first clip, that could be why the program isn't setting up your project correctly.

If that is the case, here's my "hack" for tricking the program into correcting its project settings:

[Gitte5C62]

I have a graphic/logo at the very beginning. 

I just tried your hack. Surprise surprise - it works! 😉

Funny thing is, I actually looked at your channel to find something about it, but I couldn't. Probably because I didn't really know what to look for. Thank you so so much!!

[Steve Grisetti]

Glad to hear it worked, Gitte! Please mark this question as correctly answered.