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sugar232004
New Participant
August 30, 2017
Question

Will Not Start Because Of Bad Image Error

  • August 30, 2017
  • 5 replies
  • 7806 views

Last year I bought a computer with Adobe Premiere Elements 14 and Photoshop already installed. I use these weekly but today I kept getting an error popping up when I try use the Premiere Elements. The Photoshop has no problem. The message that pops up is:

C:\ProgramFiles\Adobe/AdobePremiereElements14/SCQuick.sc is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

I have been trying all day and am frustrated. I would appreciate some help. Thank you.

This topic has been closed for replies.

5 replies

Audray_Black
Audray_Black
New Participant
January 2, 2018

I had the same error, and this video was able to solve my issue perfectly! The video says it's for Photoshop

Elements, but it worked for me and Premiere:

How to fix MSVCP120 dll Error in Photoshop Elements 14 - YouTube

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markbenjamin
New Participant
September 8, 2017

I just got this error message that seems related.

Can anyone assist?

Thanks.

    DaemonicTrolley
    DaemonicTrolley
    New Participant
    September 3, 2017

    I too have just encountered this (or at least, something very similar).  After happily using PSE 13 on windows 10 recently, it suddenly wouldn't start this morning.  The editor is fine but the organiser won't start.  After poking around I found that one of the files SSLEAY32.dll was zero sized and prevented the organizer from starting.

    As the windows error message suggested I simply uninstalled and reinstalled and now it's all working again.  I didn't lose any pictures or other settings so it wasn't too painful, but you do have to find that DVD that you haven't used for a couple of years.  Not ideal.

    williebegoode
    williebegoode
    Participating Frequently
    September 1, 2017

    It sounds like it may need a re-install. Totally remove the current PRE and re-install to correct a bad image.

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    xx_zw_xx
    New Participant
    November 16, 2017

    @williebegoode HOW? (do I re-install it) I had this same problem with Premiere Pro CC 2018, and I pressed uninstall in creative cloud, then re-installed it. Still having the problem.

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    sandrap21403254
    Participating Frequently
    August 31, 2017

    I have exactly the same error message just suddenly preventing premiere elements 14 from opening.  I have been running the programme without problems for 15 months up until yesterday.  What could have happened overnight???  Can anyone help?  thanks

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      Steve Grisetti
      Brainiac
      September 1, 2017

      You don't say what operating system you're using, but that could be important. Especially if it's something other than Windows 10 64-bit.

      I'm having no problems opening and running Premiere Elements 14 on my Windows 10 computer.

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      sugar232004Author
      New Participant
      September 1, 2017

      I have Windows 10. I have had this computer for a year and have been consistently using Premiere. It was working beginning of the week and suddenly not yesterday.

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