Windows 10 Laptop display driver issue with Premiere Elements 15.

Forum|Forum|8 years ago
November 17, 2017
1 reply
991 views

"We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver."

Sorry, I think that I have followed all of the other threads. The bios "fix" doesn't work for me because of my platform (Windows 10).

I am running an Alienware laptop with the latest drivers. (NVIDIA GeForce GTX 1080 and an Intel HD Graphics 530).

Help will be appreciated, the software is useless to me as it is.

This topic has been closed for replies.

S

Steve Grisetti

Brainiac

1. Turn off the program.

2. Go to the nVidia site and ensure you have the latest driver for your video card.

3. Set your Folder Options to View Hidden Files, then go to c://ProgramData/Adobe/Premiere Elements/15.0 and delete the BadDriver.txt file. (If you have more than one version of Premiere Elements on your computer, you'll find it in ProgramData/Adobe/Premiere Elements)

4. Restart Premiere Elements.

the_davecAuthor

Participating Frequently

Thanks for the quick response. The BadDriver file was right where you said it would be.

I did not have the latest driver, they released a newer one two days ago. I installed the new driver and even selected the "Perform clean installation" option.

I disconnected my second monitor, rebooted, verified that the BadDriver file was gone and ... still not running.

Any, and all, further options will be appreciated.

Thanks again Steve.

the_davecAuthor

Participating Frequently

Go to this page and look across the bar towards the top. It says "Free Trial"

Easy Video Editor & Movie Maker Software | Adobe Premiere Elements 2018

Great, Thanks. I'll let you know.

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