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Ann Bens
Community Expert
Community Expert
August 25, 2023

All kbsc gone in build 41

  • August 25, 2023
  • 9 replies
  • 507 views

All kbsc gone in build 41.

Copying them over from 23.6 does not work.

    9 replies

    cdavid1760
    Known Participant
    September 1, 2023

    Thats probably the case here. It will probably drop tomorrow. Thanks for the reply.

    Stan Jones
    Community Expert
    Community Expert
    September 1, 2023

    It was in the cloud desktop. I always click the "Check for updates," but it is almost always updated before that. Sometimes the updates are not available everywhere at once.

     

    Stan

     

    cdavid1760
    Known Participant
    September 1, 2023

    My previous message was for Stan. Thanks.

    cdavid1760
    Known Participant
    September 1, 2023

    How did you get 24.1.0.2.? I can only update to (24.1.0 build1). So the kbsc issue remains although my custom kbsc still work. I can't clear preferences or cache via holding command while opening PP because I get the following prompt: 

    Debug Assert failed!

     

    {

    expression: "false"

    hash: "dc3a8553-0e6a-b4c2-f8ed-78a100000030"

    lastError: "22"

    message: "You tried to register the BetaFeature RemoveSyncSettings that is already registered, or with a duplicate JIRA ID DVAPR-4245935 that has already been registered."

    sourceFile: "/Users/dvaeng/main/dva/shared/adobe/dvaappsupport/feature/src/BetaFeature.cpp"

    sourceFunction: "dvaappsupport::feature::BetaFeature::BetaFeature(const char *, dvaappsupport::feature::FeatureStage, dvacore::LocStringID, dvacore::LocStringID, const char *, dvaappsupport::feature::VisibilityInAllClientApps, dvaappsupport::feature::EnablementChanges, dvaappsupport::feature::DefaultEnablement)"

    sourceLine: "346"

    threadID: "4970230"

    timestamp: "2023-08-31T00:57:52.0Z"

    }

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    August 31, 2023

    Wow, finally kbsc back.

    I do not have many custom kbsc, but the few I do have, I really missed them.

    Stan Jones
    Community Expert
    Community Expert
    August 31, 2023

    Ann,

     

    Finally updated from 24.0.0.40 to 24.1.0.2.

     

    The keyboard shortcuts are there, but the Text panel and its "new" commands (e.g. "navigate to" ....) are missing.

     

    If Build 2 is not a fix for you, I moved all preferences files (no old non-Beta PR for the Beta to access), and reset cache and preference upon opening the Beta.

     

    I have just had the default keyboard active for a few versions.

     

    Edit: after a couple uses of this beta, I did a search for "select" and discovered that the Text panel is there. I recall  now that I had a similar oddity in 23.6 where I the keyboard shortcuts were odd, and then later okay.

     

    Stan

     

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    August 30, 2023

    Build 24.0.1.1 still missing.

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    August 28, 2023

    build 44 still no keyboard.

     

    Anyone on the beta team willing to help me to get my keyboard back?

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertAuthor
    Community Expert
    August 26, 2023

    and 42