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All kbsc gone in build 41

Community Expert ,
Aug 25, 2023 Aug 25, 2023

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All kbsc gone in build 41.

Copying them over from 23.6 does not work.

Bug Unresolved

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9 Comments
Community Expert ,
Aug 26, 2023 Aug 26, 2023

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and 42

AnnBens_0-1693055874522.png

 

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

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build 44 still no keyboard.

 

Anyone on the beta team willing to help me to get my keyboard back?

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Build 24.0.1.1 still missing.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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Ann,

 

Finally updated from 24.0.0.40 to 24.1.0.2.

 

The keyboard shortcuts are there, but the Text panel and its "new" commands (e.g. "navigate to" ....) are missing.

 

If Build 2 is not a fix for you, I moved all preferences files (no old non-Beta PR for the Beta to access), and reset cache and preference upon opening the Beta.

 

I have just had the default keyboard active for a few versions.

 

Edit: after a couple uses of this beta, I did a search for "select" and discovered that the Text panel is there. I recall  now that I had a similar oddity in 23.6 where I the keyboard shortcuts were odd, and then later okay.

 

Stan

 

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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Wow, finally kbsc back.

I do not have many custom kbsc, but the few I do have, I really missed them.

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Explorer ,
Aug 31, 2023 Aug 31, 2023

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How did you get 24.1.0.2.? I can only update to (24.1.0 build1). So the kbsc issue remains although my custom kbsc still work. I can't clear preferences or cache via holding command while opening PP because I get the following prompt: 

Debug Assert failed!

 

{

expression: "false"

hash: "dc3a8553-0e6a-b4c2-f8ed-78a100000030"

lastError: "22"

message: "You tried to register the BetaFeature RemoveSyncSettings that is already registered, or with a duplicate JIRA ID DVAPR-4245935 that has already been registered."

sourceFile: "/Users/dvaeng/main/dva/shared/adobe/dvaappsupport/feature/src/BetaFeature.cpp"

sourceFunction: "dvaappsupport::feature::BetaFeature::BetaFeature(const char *, dvaappsupport::feature::FeatureStage, dvacore::LocStringID, dvacore::LocStringID, const char *, dvaappsupport::feature::VisibilityInAllClientApps, dvaappsupport::feature::EnablementChanges, dvaappsupport::feature::DefaultEnablement)"

sourceLine: "346"

threadID: "4970230"

timestamp: "2023-08-31T00:57:52.0Z"

}

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Explorer ,
Aug 31, 2023 Aug 31, 2023

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My previous message was for Stan. Thanks.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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It was in the cloud desktop. I always click the "Check for updates," but it is almost always updated before that. Sometimes the updates are not available everywhere at once.

 

Stan

 

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Explorer ,
Aug 31, 2023 Aug 31, 2023

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Thats probably the case here. It will probably drop tomorrow. Thanks for the reply.

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