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Audio prefetch errors

Advisor ,
May 01, 2024 May 01, 2024

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Well it may be my system but v24.5.0 build 24 is giving me some errors:


'Audio not found at xx in yy' - for particular WAV and MXF files
'Audio disk I/O overloaded at xx in Audio Prefetch'

The MXFs are exported from PP:
Type: MXF
File Size: 6.47 GB
Image Size: 1920 x 1080
Frame Rate: 59.94
Source Audio Format: 48000 Hz - 16-bit - 2 Channels

MXF File details:
Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)
File generated by: Adobe Inc., Adobe Media Encoder (Beta) (24.5.0)
Compression ID: DNxHD 1080p HQX 10-bit
Effective Video Bitrate: 440 Mbps

The WAV was an export from v24.0 PP

Type: Waveform Audio
File Size: 30.92 MB
Source Audio Format: 48000 Hz - 16-bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:02:46:41602

Created with: Adobe Premiere Pro 2024.0 (Macintosh)





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1 Comment
Adobe Employee ,
May 07, 2024 May 07, 2024

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Hi @Trevor_Asq   ,

Sorry for the issue. Can you please share the device details and media/project files?
We will check it at our end and report back.


Thanks,

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