Premiere Pro 24.5 (Beta) - ProRes Proxy QT crashes Premiere on import

[andrew.leven]

Steps to reproduce:
    1. Import a ProRes Proxy QT file (via Import and/or relink via ALE/Premiere Project) 
Result: Premiere crashes
Expected: Import without issue

I am working in a Production.

I am recieveing ProRes Proxy media from a post facility on a daily basis.  They send me ProRes Proxy QT files with embedded audio.  The process has worked without issue and has not changed.  For some reason, today when I go to import the daily ProRes QT files into Premiere 24.5 (Beta), it totally crashes.  I have tried importing via the ALE they Provide, via a Premiere Project they create using the ALE, and a direct import into a fresh project; all cause Premiere to toally crash without any error message. These files import into 24.4, but they do kick up this error, "A low-level exception occured in: ImporterQuickTime (Importer:82)."  The files will also crash MediaEncoder 24.4 AND 24.5.  If I go back to 23.6.6 they load in MediaEnocder without issue.
 
System info
    Application: Premiere Pro (Beta) v24.5.0.48
    OS: macOS v14.0.0, RAM: 64.00 GB GB, CPUs (logical): 24

[mattchristensen]

@andrew.leven Based on your description it sounds like it was working in this version of Premiere Pro before, and now suddenly doesn't? Without the version of Premiere Pro changing? That leads me to think something is different in how they are creating the files for you then.

Can you share an example file that is crashing? If you prefer to DM me on the forums here, I can create a OneDrive folder for you to upload to.

[andrew.leven]

This has been solved and will be patched in a later build.

Thank you!

[Bruce Bullis]

Thanks for the follow-up!