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Text Panel Issue Crashes PR (23.2, 23.6, 24.0, Beta 24.1.0.49)

Community Expert ,
Oct 13, 2023 Oct 13, 2023

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Forum user reported issue re 23.2:

https://community.adobe.com/t5/premiere-pro-bugs/several-problems-with-text-window-associated-with-c...

 

I don't recall anyone else reporting this.

 

Steps to reproduce:
1 - Create captions (I used speech to text)

2 - Undock Text Panel

3 - Close Text Panel

4 - Double-click caption, which opens Text Panel, undocked
 
Result: Briefly see empty Text Panel and crashes, sometimes with option to submit report.

For Beta, freezes computer for half a minute, empty, undocked UXP panel is visible, then prompts to attach debugger, when close that message, instant crash.


Expected: Text panel would open and be populated.
 
System info
    Application: Premiere Pro (Beta) v24.1.0.49
    OS: Windows v10.0.19045, RAM: 63.80 GB GB, CPUs (logical): 16

Bug Unresolved
TOPICS
Bug , Crash

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3 Comments
Community Expert ,
Nov 23, 2023 Nov 23, 2023

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Still problem in Beta 24.2.0.27. I have not tested 24.0.3, but assume not fixed there.

 

Stan

 

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Community Expert ,
Dec 23, 2023 Dec 23, 2023

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Still a problem in Release 24.1 and Beta 24.2.0.54.

 

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Adobe Employee ,
Feb 14, 2024 Feb 14, 2024

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Hi @Stan Jones 

 

thank you for flagging this! I can repro it on my end using your steps. I logged a bug for this and will let you know once it's fixed!

 

Best,

Kerstin

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