Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
10

premiere pro - cant access audio

New Here ,
Mar 18, 2025 Mar 18, 2025

i'm working on a video montage in premiere, but for a few days now the audio has been crashing, continuing to show me the error ‘can't access audio: the audio can't be read quickly enough from storage. please check your storage and try again.’

what should i do?

TOPICS
Error
2.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2025 Mar 18, 2025

Please post OS and Premiere version and build.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 01, 2025 Apr 01, 2025

I am having the same issue. Started getting the same error message today after updating Premiere yesterday. 

MacOS: Sonoma 14.6.1 (23G93)

Premiere: Version 25.2.0 (Build 147)

I clean my media cache every evening, and I moved the cache location to my external drive, but I'm receiving the same error.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2025 Mar 21, 2025

I've been getting the same thing, it has driving me nuts.  Started after I upgraded to Premiere Pro Beta.  I wanted to try the clip extender tool so took the plunge.  I even upgraded my RAM from 32 GB to 64 GB in the interim, and ran SSD scans and can confirm they are in tip top shape.  I pushed through for two weeks suffering with slow playback, proxies that were fine before but now barely playable, a playhead that would just play for an extra twenty seconds after I paused.  I couldn't afford to wipe and rebuild my cache again, it takes too long, I've got about a terrabyte of mixed-source footage to work with.  In the end I just reverted back to the latest (not beta) version and for now it seems okay.

Beastly MSI laptop, tons of RAM, Windows 1 million or whatever the latest version is, latest firmware, latest OS, latest security, latest freakin' everything that can be updated... obviously.  What difference does it make?  Beta drags its knuckles like the boss character in a horror game.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2025 Apr 02, 2025

I have the same warning pop up but nothing interrupts

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2025 Apr 03, 2025

Same here, although nothing happens it's annoying enough.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 03, 2025 Apr 03, 2025

Same here. Since the last update today i have this annyoing problem. First time ever in 9 years working with Premoere.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 03, 2025 Apr 03, 2025

WIN 11 - 25.2.0

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2025 Apr 03, 2025

Yeah, it's happening to me too since I updated to 25.2.0 on Windows 11. Simply cannot edit anything!!!!!!!!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2025 Apr 03, 2025

Oh, If it helps, the build I'm using is 147.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 04, 2025 Apr 04, 2025

Same here, problem solved after downgrading to 25.1

Premiere 25.2 

Footage is XDCAM HD 422 (mediainfo attached)

Windows 11 Pro Edition
24H2 Version
Installed on 04/12/2024
OS Version 26100.3624
Windows 11 Feature Experience Pack 26100.66.0
Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
Installed RAM: 32.0 GB
Device Identifier: CD57C23D-079A-44EC-8848-B65957C4EA26
Product ID: 00330-50000-00000-AAOEM
System Type: 64-bit OS, x64-based processor
Pen and Touch: Touch or ink input is not available for this display



  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 04, 2025 Apr 04, 2025

same here

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 04, 2025 Apr 04, 2025

I have the same problem when I upgraded premier to 25.2.0 (147). You honestly pay for the program and are afraid to upgrade because you never know if the next version will work. It's not ok.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Apr 04, 2025 Apr 04, 2025

i just updated to 25.2.0 (Build 147) and am getting the same (annoying) message. Audio seems to cut out briefly, and is quickly restored.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 05, 2025 Apr 05, 2025

After the message appears, the sound does not restore. I simply cannot hear it anymore. I have to restart the premiere to be able to hear the sound.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2025 Apr 06, 2025

For me, this was happening only on audio clips downloaded from Adobe Podcast 'enhance speech'. To fix it, I converted them all to 48/24 mono and swapped out the files in finder with Premiere closed. Worth a try.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2025 Apr 08, 2025

Same here since this morning for no reasons and i use Premiere everyday. I just moved the audio file to another folder (Downloads) and it worked again. It's not the definitive solution but i could work again at least. I hope it will help some of you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2025 Apr 09, 2025

Same here, problem solved after downgrading to 25.1

Going to wait to update till that problem is fixed.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2025 Apr 10, 2025

Same thing happened to me when I updated to the newest version. I edit clips stored on my LucidLink cloud and thought that maybe my 1GB fiber connection was acting up. I moved the entire project and clips to a local SSD, relinked everything to the local drive, and kept getting the same problem. It's impossible to pick coherent sound bytes.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 14, 2025 Apr 14, 2025

Same!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 14, 2025 Apr 14, 2025

Same here!

i9 14900k

112GB RAM
RTX 4080S

3 Separate SSD (OS, Project, Games)

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2025 Apr 15, 2025

Same here - my project keeps crashing every 5 minutes because of it. UNUSABLE 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 16, 2025 Apr 16, 2025

I'm currently experiencing the same issue. 😞

It must be the new update — the only solution is to downgrade to an earlier version.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2025 Apr 17, 2025

Jeah. Same here. Since 25.2. Should have enough storage! annoying.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2025 Apr 17, 2025

Same issue with me, it tells me to please check storage and try again but I have well over 500GB free storage. It's super annoying, I feel like everything you get into a flow in editing something always ends up stopping it. Please fix this Adobe!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines