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Tibet S
Known Participant
April 4, 2023
Question

Premiere Pro doesn't see preset files & Presets disappear

  • April 4, 2023
  • 1 reply
  • 251 views

1.) I have couple text presets that are in .prfpset, downloaded from an official place with updated in 26th february. It was available until 1-2 weeks ago and I can't import it because when try to import, Premiere doesnt see those files as importable. Presets made for 23.1 or higher, Im using 23.2 . 

2.) When I import any Presets manually to my Premiere Pro, after closing/opening the app, those Presets disappear from presets table in Premiere Pro, what would be the cause of this?

Thanks for any helpful solution

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 18, 2024

    Hello @Tibet S,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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