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Jeremy22269921hcpn
Participant
May 14, 2024
Answered

P: Alt+ Scroll zoom behaves different on v24.4.0

  • May 14, 2024
  • 55 replies
  • 15752 views

Updated to latest version 24.4.0 and the Alt+ scroll zoom behaves different. It zooms to a totally different timeline area than the usual mouse pointer/playhead. Any workarounds?

    Correct answer Trent Happel

    Sorry for the wait, but we believe this issue should now be addressed in 24.6 beta build 020. Alt + mouse wheel scroll should zoom based on cursor location. Appreciate all the feedback.

    55 replies

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    May 15, 2024

    IMO this has nothing to do with windows scaling.

    J
    Jeremy22269921hcpnAuthor
    Participant
    May 15, 2024

    Yes, my main monitor (4k) is set to 200% and second monitor (hd) set to 100% recommended. And yes, it was working normally prior to this latest update.

    D
    defaultcfjxjh00wmdl
    Known Participant
    May 15, 2024

    ALT + Scroll to zoom into the timeline is broken in 24.4.0 for Windows users with Windows DPI Scaling set higher than 100%.


    Steps to Reproduce:

     

    1. Be on a Windows machine with DPI Scaling enabled. (Mine is set to 200%)
    2. Have a timeline with content, and use ALT + scroll wheel to zoom in. The longer your timeline is and the further to the right your cursor is, the more noticeable the problem gets.


    It's supposed to zoom into where my cursor is placed, but it zooms into the wrong spot. This was not an issue in the previous version. Setting the DPI scaling inside of windows to 100% seems to fix the problem.

     

    This issue was posed as a discussion, not a bug, and other users are able to reproduce:
    https://community.adobe.com/t5/premiere-pro-discussions/alt-scroll-zoom-behaves-different-on-v24-4-0/m-p/14619613

     

    Relevant Hardware:
    Windows 11 (up-to-date)
    Monitor resolution: 3840x2160
    DPI Scaling: 200%

      RandalS
      RandalS
      Participant
      May 15, 2024

      Experiencing the same issue here. On a Windows 11 machine with a 3840x2160 resolution monitor. ALT + Scroll behavior is incorrect when monitor scaling is set to my default 150%. When the scaling is set to 100% the behavior acts correctly. This issue began with the recent 24.4.0 update.

        D
        defaultcfjxjh00wmdl
        Known Participant
        May 15, 2024

        One of the first things I noticed, and I'm glad I'm not the only one.

        It used to zoom into whatever my mouse cursor was pointing at, but now it's not working. I'm on Windows (11) and my DPI scale is set to 200%. It seems to work correctly when scaling is set to 100%, but this is not a viable workaround.

        This was not an issue pre-24.4

        @Jeremy22269921hcpn @Ann Bens are you also using Windows with DPI scaling enabled?

          Ann Bens
          Community Expert
          Ann BensCommunity Expert
          Community Expert
          May 15, 2024

          I can reproduce this.

           

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