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Barra de ferramentas não funciona

Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Olá.

Tenho o Premiere 2023 mas a barra de ferramentas não funciona. Tanto no computador do meu serviço quanto no da minha casa (são contas diferentes) está da mesma forma.

A barra de ferramentas não abre as ferramentas que estão em submenu, mas as que não estão funcionam normalmente. Ou seja, a seleção, fatiar e caneta estão ok. A selecionar avanço de faixa, edição de ondulação, escorregar, retângulo, mão e texto funcionam também, mas não abrem as ferramentas da setinha/submenu.

Seria problema do computador ou algum bug do programa?

Bug Needs More Info
TOPICS
Computer configuration , Editing and playback , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Jul 11, 2024 Jul 11, 2024

Hi @Thiago385053431t9r,

Thanks for writing in. Have you tried reinstalling the application? Let us know if it works. If not, please provide more information for the team so that they can reproduce your error. See, How do I write a bug report?

 

Sorry for the problem.

 

Thanks,

Kevin

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5 Comments
Community Expert ,
Aug 22, 2023 Aug 22, 2023

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New Here ,
Jul 09, 2024 Jul 09, 2024

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Estou com o mesmo problema, redefinir tudo não resolveu o problema, alguem pode me ajudar ?

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Hi @Thiago385053431t9r,

Thanks for writing in. Have you tried reinstalling the application? Let us know if it works. If not, please provide more information for the team so that they can reproduce your error. See, How do I write a bug report?

 

Sorry for the problem.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Hello @Karine31808167bbp5 and @Thiago385053431t9r,

I am updating the status of the bug.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Status Needs More Info

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New Here ,
Jul 11, 2024 Jul 11, 2024

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LATEST

Yes, I have already tried the reinstallation, I am a user who pays for the Adobe service and I would like this problem to be resolved!
I have already given permissions as administrator and nothing has changed, it remains the same. Wait the return!

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